DME & Hospital Care Navigator

Socket.dev; Tustin (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Training

Paid Time Off

Sick Time

Growth Opportunities

Employee Referral Reward Program

Employee Discount Program

Job summary

SuperCare Health is seeking a Hospital Care Coordinator to coordinate durable medical equipment and respiratory services. The role is non-sales and focuses on operational coordination, documentation accuracy, and regulatory compliance.

You will serve as the primary liaison with hospital personnel, verify orders, and coordinate equipment delivery while maintaining accurate records and staying compliant with AKS, Stark Law, and FCA requirements.

Qualifications

• Experience in medical supply, HME, or healthcare industry.
• Knowledge of medical terminology and documentation.
• Strong customer service and coordination skills.
• Ability to multitask and meet deadlines.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the primary liaison between SuperCare Health and hospital staff for coordination of ordered equipment.
• Verify physician orders and patient eligibility prior to engagement with patient or caregiver.
• Coordinate delivery of equipment to hospital rooms or patient homes in collaboration with internal teams.
• Maintain records of referrals, orders, and communications.
• Provide status updates to hospital staff regarding equipment delivery timelines.
• Maintain hospital inventory and collaborate with Dispatch and Customer Care teams.

Skills

Medical terminology

Documentation

Customer service

Coordination

Multitasking

Attention to detail

Job description

SuperCare Health is seeking a Hospital Care Coordinator to coordinate durable medical equipment and respiratory services. The role is non-sales and focuses on operational coordination, documentation accuracy, and regulatory compliance.

You will serve as the primary liaison with hospital personnel, verify orders, and coordinate equipment delivery while maintaining accurate records and staying compliant with AKS, Stark Law, and FCA requirements.