In-Home DME Care Coordinator

Super Care, LLC; California (MO); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Paid Training

Paid Time Off

Sick Time

Employee Referral Reward Program

Employee Discount Program

401K

Voluntary Life Insurance

Flexible Savings Account

Holidays

Job summary

SuperCare Health in City of Industry, CA, is seeking a Hospital Care Coordinator to coordinate durable medical equipment and respiratory services. This role is strictly non-sales, focusing on operational coordination, documentation accuracy, and regulatory compliance.

You will ensure orders and physician documentation are complete and patients are verified before engagement. Under the supervision of the Branch Manager, you will collaborate with hospital staff, discharge planners, and internal

Qualifications

• Experience in medical supply, HME, or healthcare industry.
• Knowledge of medical terminology and documentation.
• Strong customer service and coordination skills.
• Ability to multitask and meet deadlines.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the primary point of contact between SuperCare Health and hospital personnel for coordination of ordered equipment.
• Ensure all required documentation and physician orders are received, complete, and accurate and patient eligibility is verified prior to engaging with patient or authorized family member/care giver.
• Coordinate delivery of equipment to hospital rooms or patient homes in collaboration with internal teams and in a manner that avoids duplication or conflict with other providers involved in the patient’s care.
• Maintain accurate records of referrals, orders, and communications.
• Provide status updates to hospital staff regarding equipment delivery timelines.
• Maintain inventory levels in assigned hospital convenience closets.
• Collaborate with Customer Care and Dispatch teams as needed to ensure efficient service delivery.
• Attend all department meetings and training sessions as scheduled.
• Maintain clear separation from hospital staff roles and responsibilities; employee acts solely on behalf of SuperCare Health and not the facility.
• Perform all other duties as assigned by department leadership.

Job description

SuperCare Health in City of Industry, CA, is seeking a Hospital Care Coordinator to coordinate durable medical equipment and respiratory services. This role is strictly non-sales, focusing on operational coordination, documentation accuracy, and regulatory compliance.

You will ensure orders and physician documentation are complete and patients are verified before engagement. Under the supervision of the Branch Manager, you will collaborate with hospital staff, discharge planners, and internal