DME Coordinator

Military Medical Supplies; Anaheim (CA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Health insurance

Paid time off

Descripción de la vacante

Military Medical Supplies seeks a Durable Medical Equipment Coordinator in Anaheim to move patients through intake and checkout, interfacing with back office staff and assisting across departments.

The role requires strong customer service, insurance verification, and DME knowledge; Brightree is a plus. 401(k), health insurance, and PTO are provided. Typical 8-hour day shifts, Monday to Friday, full-time position.

Formación

• Experience in DME/Medical/Healthcare environments.
• Proficient in insurance processing and patient scheduling.
• Strong communication and multitasking abilities.

Responsabilidades

• Greet patients and visitors warmly.
• Screen calls and schedule referrals.
• Obtain authorizations for patients.
• Prepare and maintain records.
• Process orders and verify insurance.
• Take payments and collect co-pays.
• Schedule and confirm pickups.
• Create patient packets and assist audits.
• Cross-train across departments and support back office.

Conocimientos

Customer service

Communication

Team player

Problem solving

Insurance knowledge

DME/Medical terms

Excel

Word

Attention to detail

Under pressure

Educación

Associate (Preferred)

Herramientas

Brightree

Descripción del empleo

The Durable Medical Equipment Coordinator will be responsible for moving the patients through the intake and checkout process. The DME Coordnator will interact smoothly with back office personnel and helps out in back office area

Also will be esponsible for assisting customers, patients and clients with order inquiries, audit, taking payments for goods , general information requests, scheduling client appointments for pickups.

RESPONSIBILITIES:

• Greet patients and visitors in a courteous and friendly manner.
• Screen calls, arranges appointments and referrals.
• Seeks authorizations for patients
• Prepares new records,files, and maintains records.
• Assist with processing orders
• Perform insurance verifications
• Take clear and concise phone messages
• Schedule and confirm appointments daily
• Collect co-pays, deductibles and inquire on previous balances
• Create new patient packets
• Assist with Audit
• Keep front area neat and tidy at all times
• Uploads documentation to patients profile
• Distribute mail and handle routine correspondence
• Cross trains - works as a liai son to assist with other departments
• Perform any other tasks assigned by management

Required Skills:

QUALIFICATIONS:

• Ability to work under pressure
• Must be a team player
• Proven problem-solving skills and excellent communication skills
• Excellent customer service and telephone etiquette skills
• Experience within DME/Medical/Healthcare
• Knowledge of Brightree a plus
• Fast adaptability to change
• High-energy, self-motivated, and performance-driven
• Strong Organizational skills, attention to details
• Working knowledge of the insurance industry and medical terminology
• Knowledge of Excel and Word
• Ability to work in a team environment

We are seeking someone ASAP.

Job Type: Full-time

401(k)

Health insurance

Paid time off

Medical specialties:

Home Health

Schedule:

8 hour shift

Day shift

Monday to Friday

Supplemental pay types:

Education:

Associate (Preferred)

Experience:

DME/Medical/Healthcare: 2 years (Preferred)