DLO Phlebotomy Service Rep I

QUEST DIAGNOSTICS INC; Knoxville (TN); On-site; USD 36,000 - 50,000; Full time

Job summary

Quest Diagnostics Inc. in Oklahoma City seeks a qualified phlebotomy technician to collect blood and urine specimens, enter data in Care 360, and support diverse patient populations with precision.

The role requires handling high patient volumes, collaborating with multiple departments, and maintaining strict quality standards while providing courteous, professional service and ensuring patient comfort throughout the procedure.

Qualifications

• Proven ability to collect blood specimens from patients of all ages.
• Ability to manage high patient volume while maintaining accuracy.
• Strong interpersonal skills to collaborate with all departments and clients.
• Proficient with basic computer use and data entry.

Responsibilities

• Collect specimens according to procedures, including drug screens.
• Collect blood and urine samples using approved techniques and equipment.
• Accession patient and test information into the Care 360 system.
• Process and prepare specimens for testing.
• Obtain billing and ICD-10 information as needed.
• Communicate clearly with internal teams, patients, and clients.

Skills

Venipuncture techniques

Interpersonal skills

Data entry

Basic computer skills

Tools

Care 360 system

Job description

Job Description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday-Friday 8am-5pm

Essential Functions:

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Collect specimens according to established procedures. This includes, but not limited to: drug screen
• Collect blood and urine specimens using approved techniques and equipment
• Accession patient and test information accurately into the Care 360 system
• Process and prepare all types of specimens for testing
• Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Qualifications

Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.

Required Experience:

• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
• Proficiency in basic computer use, including keyboarding and data entry

Special Requirements:

• Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands‑on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.