DLO Evening Shift Route Services Rep

Quest Diagnostics; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Quest Diagnostics in Tulsa, OK is seeking a route courier to perform basic route services, pick up specimens, and deliver them to designated labs while maintaining specimen integrity.

The role requires strong verbal communication, customer service skills, and a team-oriented mindset. A high school diploma is preferred and a valid driver's license is required. This on-site position includes travel up to 25%.

Qualifications

• Proficient in verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous Medical Laboratory experience is a plus.

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Skills

Verbal communication

Customer service

Team player

Travel readiness

Education

High school diploma/GED

Job description

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Job Description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Tulsa, OK

Hours: Monday-Friday 12:30pm - 9:00pm

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Qualifications

Required Experience:

• Proficient in verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous Medical Laboratory experience is a plus.

Special Requirements

• Valid drivers license with a good driving record.
• Participates in growth and development of the department.
• Reflects the company’s values in all aspects of performance.
• Must be a team player.
• May be called upon to perform duties other than listed in job description.
• Overtime may be required with business needs.

Physical And Mental Requirements

Travel <25% - various locations in a specified geography.

• Able to get in and out of a vehicle multiple time’s per day.
• Extensive use of phone and handheld device (PC)
• Prolonged standing/sitting/walking/driving.
• Fine dexterity with hands/steadiness
• Able to lift up to 25 pounds; may occasionally need to lift 50 pounds; carrying up to 15 pounds for several minutes at a time.
• Able to climb stairs multiple times per day.
• Ability to communicate effectively in English with clients, supervisors, and peers.
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios.
• Balancing
• Bending/kneeling
• Pushing/pulling
• Reaching/twisting

Education

• High school diploma/GED strongly preferred, or commensurate work experience required.

Technical Training Or Professional Licensing

• Valid State driver's license with a driving record that meets Quest Driver's Safety requirements

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.