DIY Auto Parts Specialist & Service Pro

Advance-Auto-Parts; Fond du Lac (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts in Fond du Lac, WI seeks a Retail Parts Pro to support the DIY business with expert knowledge of store systems and automotive parts. You will assist customers in person and by phone, perform services such as battery installs and wiper replacements, and help manage inventory and store upkeep.

The role requires strong communication, parts knowledge, and familiarity with POS and parts lookup systems; ASE certification is preferred but not required, and a valid driver's license is

Qualifications

• 3–5 years of automotive parts experience.
• Ability to read and interpret parts catalogs.
• ASE certification preferred, but not required.
• Valid driver's license required.
• Strong communication and customer service skills.

Responsibilities

• Facilitate selling experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Maintain high standards of customer service and store appearance.
• Key holder responsibilities: open/close duties, safety, task assignment.

Skills

Customer communication

Parts lookup

Automotive systems knowledge

POS systems

Inventory systems

Diagnostic equipment

Sales skills

Spanish a plus

Safety knowledge

Education

ASE certification

Driver's license

Tools

POS system

Parts lookup systems

Microsoft Word

Microsoft Excel

Diagnostic equipment

Inventory software

Job description

Advance Auto Parts in Fond du Lac, WI seeks a Retail Parts Pro to support the DIY business with expert knowledge of store systems and automotive parts. You will assist customers in person and by phone, perform services such as battery installs and wiper replacements, and help manage inventory and store upkeep.

The role requires strong communication, parts knowledge, and familiarity with POS and parts lookup systems; ASE certification is preferred but not required, and a valid driver's license is