DIY Auto Parts Specialist & Service Expert

Advance Auto Parts; Mount Penn (Berks County); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts is hiring for a Retail Parts Pro in Mount Penn, PA. The role focuses on delivering expert product knowledge, assisting DIY customers in-store and by phone, and driving personal and store sales while maintaining high service standards.

The position requires 3-5 years in automotive parts, a valid driver's license, and strong knowledge of store systems and parts lookup. ASE certification is a plus.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• ASE certification preferred, but not required.
• Ability to read and interpret parts catalogs and manuals.
• Speak and write English; Spanish a plus.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

POS systems

Parts lookup systems

Diagnostic equipment familiarity

Advanced product recommendations

English communication

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is hiring for a Retail Parts Pro in Mount Penn, PA. The role focuses on delivering expert product knowledge, assisting DIY customers in-store and by phone, and driving personal and store sales while maintaining high service standards.

The position requires 3-5 years in automotive parts, a valid driver's license, and strong knowledge of store systems and parts lookup. ASE certification is a plus.