DIY Auto Parts Sales Associate

Advance Auto Parts; Norwich (CT); On-site; USD 23,000 - 24,000; Full time

Job summary

Advance Auto Parts Inc. is seeking an entry-level sales associate to support the DIY business and help achieve sales and service objectives.

The role requires basic automotive knowledge and strong familiarity with store systems to source parts from stores, hubs, and suppliers. Responsibilities include assisting customers in-store or by phone, performing basic DIY services (battery installation, testing, wiper installs), maintaining inventory, and ensuring cleanliness and proper stocking.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Skills

Basic automotive knowledge

Store systems knowledge

Friendly communication

Parts lookup systems

POS operation

Tools

Parts lookup systems

POS systems

Job description

Advance Auto Parts Inc. is seeking an entry-level sales associate to support the DIY business and help achieve sales and service objectives.

The role requires basic automotive knowledge and strong familiarity with store systems to source parts from stores, hubs, and suppliers. Responsibilities include assisting customers in-store or by phone, performing basic DIY services (battery installation, testing, wiper installs), maintaining inventory, and ensuring cleanliness and proper stocking.