DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.

United States

On-site

USD 26,000 - 29,000

Full time

14 days+

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Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert store systems knowledge, parts identification, and project assistance. The role is full time and requires ASE readiness or certification.

The position involves performing DIY services (battery installation, testing, wiper installs), providing outstanding customer service, and maintaining store organization. Ability to work varied days, evenings, and weekends is expected.

Qualifications

GAS2 selling experience and advanced knowledge of store systems for DIY customers.
Strong ability to source parts from multiple channels (special order, first/second source).
Experience with inventory maintenance, pricing and shelf appearance.
Ability to operate POS and parts lookup systems and provide high-quality customer service.
ASE P2 certified or ASE-ready equivalent preferred.
Valid driver's license required.

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls.
Achieve personal/store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance.
Key holder responsibilities (task assignment and completion, safety, open/close duties).
Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
Provide DIY services including battery installation, testing, wiper installs, etc.