DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro with 3-5 years of automotive parts experience to support advanced DIY customer services. The role requires knowledge of store systems, parts lookup, and inventory processes.

You will handle battery testing, installation, and various DIY services while maintaining excellent customer service and store standards. The position is full-time and involves working a mix of days, evenings, and weekends.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with handling customer transactions.
• Must have a valid driver's license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Inventory systems

Sales

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro with 3-5 years of automotive parts experience to support advanced DIY customer services. The role requires knowledge of store systems, parts lookup, and inventory processes.

You will handle battery testing, installation, and various DIY services while maintaining excellent customer service and store standards. The position is full-time and involves working a mix of days, evenings, and weekends.