DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; Milford (DE); On-site; USD 34,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. seeks a Retail Parts Pro to deliver GAS2 selling experience to DIY customers, with strong knowledge of store systems, automotive parts and DIY services like battery installation and wiper installs. The role is full-time and requires excellent customer service and inventory understanding.

The position emphasizes safety, accurate parts lookup, and ability to work a flexible schedule including evenings and weekends. ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience
• Able to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedures; write simple correspondence
• Speak and write English (Spanish a plus)
• Understand and execute written, oral, or diagram instructions
• ASE P2 certification or ASE ready equivalent

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems

English communication

Reading comprehension

Basic math

MS Word

MS Excel

Organizational skills

Flexible schedule

Education

ASE certification preferred, but not required

Job description

Advance Auto Parts Inc. seeks a Retail Parts Pro to deliver GAS2 selling experience to DIY customers, with strong knowledge of store systems, automotive parts and DIY services like battery installation and wiper installs. The role is full-time and requires excellent customer service and inventory understanding.

The position emphasizes safety, accurate parts lookup, and ability to work a flexible schedule including evenings and weekends. ASE certification is preferred but not required.