DIY Auto Parts Pro - Sales, Service & Diagnostics

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge and advanced store systems. You will handle sourcing from multiple channels, provide service, and contribute to high customer satisfaction.

The role requires good communication, problem solving, and a strong familiarity with automotive parts and diagnostic devices. Prior automotive parts experience is essential, with ASE certification preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• AES certification preferred but not required.
• Ability to operate POS and inventory systems.
• Strong customer service and sales skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including opening/closing and safety.

Skills

Customer service

Parts knowledge

Sales techniques

English communication

Teamwork

Education

ASE certification

Valid driver's license

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro in the United States to support DIY customers with expert parts knowledge and advanced store systems. You will handle sourcing from multiple channels, provide service, and contribute to high customer satisfaction.

The role requires good communication, problem solving, and a strong familiarity with automotive parts and diagnostic devices. Prior automotive parts experience is essential, with ASE certification preferred.