DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers across our US stores. The role requires expert knowledge of automotive parts, store systems, and exceptional customer service.

You will identify parts, assist with sourcing, and provide advanced technical support to DIY customers in person and over the phone. The position emphasizes inventory control, safety, and using store equipment and diagnostics tools.

Qualifications

• Experience in automotive parts sales or similar retail role.
• Ability to explain technical information to customers clearly.
• Familiarity with store operations and inventory processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Customer service

Parts lookup systems

Inventory management

Automotive system knowledge

ASE P2 certified

English language

Basic math

Microsoft Excel

POS systems

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS software

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers across our US stores. The role requires expert knowledge of automotive parts, store systems, and exceptional customer service.

You will identify parts, assist with sourcing, and provide advanced technical support to DIY customers in person and over the phone. The position emphasizes inventory control, safety, and using store equipment and diagnostics tools.