DIY Auto Parts Pro: Expert Service & Installations

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a full-time Retail Parts Pro to support advanced DIY functions. The role requires expertise in store systems, parts lookup, and automotive knowledge, with the ability to source from multiple channels and assist customers in person and over the phone.

The position emphasizes high customer service standards, inventory control, and occasional responsibilities as a key holder. ASE certification is preferred, and a valid driver's license is required.

Qualifications

• Experience in automotive parts sales or DIY service environments.
• Ability to read and interpret parts catalogs and maintenance guides.
• Proven ability to meet sales goals and deliver good customer service.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and tests, wiper installations.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Part lookup and sourcing

Stocking parts

Safety knowledge

Inventory systems

Parts knowledge

DIY diagnostic testing

Sales and upselling

Strong organizational skills

Flexible schedule (weekends/evenings)

Education

ASE Certification preferred

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a full-time Retail Parts Pro to support advanced DIY functions. The role requires expertise in store systems, parts lookup, and automotive knowledge, with the ability to source from multiple channels and assist customers in person and over the phone.

The position emphasizes high customer service standards, inventory control, and occasional responsibilities as a key holder. ASE certification is preferred, and a valid driver's license is required.