DIY Auto Parts Pro — Expert Sales & Service

Advance-Auto-Parts; Waterloo (IA); On-site; USD 22,000 - 36,000; Full time

Job summary

Advance Auto Parts in Waterloo, IA seeks a Retail Parts Pro to deliver expert DIY assistance, drive sales, and manage basic services like battery installs and wiper replacements. You will use advanced store systems, diagnose parts needs, and ensure outstanding customer experiences while supporting inventory and store operations.

The role requires strong communication, reliability, and the ability to work diverse shifts, including weekends. ASE certification is preferred but not required.

Qualifications

• Proven ability to sell and service DIY customers with expert knowledge.
• Experience using store systems and parts lookup tools.
• Ability to read and interpret parts catalogs and repair manuals.
• Deal effectively with customers and teammates to achieve sales goals.

Responsibilities

• Facilitate selling experience for DIY customers via in-store and phone interactions.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper replacements.
• Maintain store appearance and perform key holder duties (opening/closing).

Skills

Advanced product knowledge

Strong communication

Customer service orientation

Sales skills

Inventory systems

Diagnostic equipment testing

Education

ASE certification preferred

Tools

POS systems

Inventory management software

MS Excel

Job description

Advance Auto Parts in Waterloo, IA seeks a Retail Parts Pro to deliver expert DIY assistance, drive sales, and manage basic services like battery installs and wiper replacements. You will use advanced store systems, diagnose parts needs, and ensure outstanding customer experiences while supporting inventory and store operations.

The role requires strong communication, reliability, and the ability to work diverse shifts, including weekends. ASE certification is preferred but not required.