DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 34,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced parts knowledge, store systems, and DIY services for customers in a busy retail environment. The role emphasizes high customer service standards, accurate parts identification, and reliability in operating POS and inventory processes.

The candidate should have automotive parts experience, ASE readiness, and the ability to work diverse shifts, including weekends. Valid driver’s license and strong communication are required.

Qualifications

• 3–5 years of prior automotive parts experience preferred.
• Must have excellent customer service and communication skills.
• Ability to read and interpret parts catalogs and use store systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

Parts knowledge

Sales ability

Diagnostics

Communication

Education

ASE certification preferred

Valid driver's license

Tools

Parts lookup systems

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced parts knowledge, store systems, and DIY services for customers in a busy retail environment. The role emphasizes high customer service standards, accurate parts identification, and reliability in operating POS and inventory processes.

The candidate should have automotive parts experience, ASE readiness, and the ability to work diverse shifts, including weekends. Valid driver’s license and strong communication are required.