DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store-system knowledge, advanced automotive parts knowledge, and effective sourcing from multiple channels.

The role includes performing DIY services and maintaining high customer service standards in a full-time position. Ideal candidates have 3–5 years of automotive parts experience, proven sales ability, and familiarity with parts catalogs, safety rules, and basic diagnostics.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• Must have a valid drivers license; ASE certification preferred but not required.
• Ability to read and interpret safety rules, parts catalogs, and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance; perform key holder duties.
• Assist in store inventory processes and maintain store cleanliness.

Skills

GAS2 selling

Customer service

Parts lookup

Inventory systems

Diagnostic equipment

ASE P2 certification

Advanced selling

Parts sourcing

MS Excel

MS Word

Education

ASE certification preferred

Valid driver"s license

Tools

POS systems

Parts lookup systems

MS Excel

MS Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store-system knowledge, advanced automotive parts knowledge, and effective sourcing from multiple channels.

The role includes performing DIY services and maintaining high customer service standards in a full-time position. Ideal candidates have 3–5 years of automotive parts experience, proven sales ability, and familiarity with parts catalogs, safety rules, and basic diagnostics.