DIY Auto Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; Salem (VA); On-site; USD 2,149,000 - 2,390,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. The role requires expert familiarity with store systems, inventory and projection of DIY services, including battery installations and wiper replacements.

The position is full-time, with responsibilities spanning customer sales, service quality, and safety in daily operations. Strong product knowledge and excellent communication are essential to deliver high standards of customer care.

Qualifications

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Sales

Communication

Safety knowledge

POS operation

Education

ASE certification preferred

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. The role requires expert familiarity with store systems, inventory and projection of DIY services, including battery installations and wiper replacements.

The position is full-time, with responsibilities spanning customer sales, service quality, and safety in daily operations. Strong product knowledge and excellent communication are essential to deliver high standards of customer care.