DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; Bailey's Crossroads (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health and wellness benefits

Competitive benefits package

Team member discounts

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and sales. The role requires expert knowledge of store systems, parts identification, and advanced diagnostic assistance for DIY customers.

Responsibilities include assisting DIY services such as battery installation, wiper installs, and maintaining high customer service standards. Flexibility for days, evenings, and weekends is expected.

Qualifications

• Speak and write English; communicate effectively with customers and team
• Ability to read and interpret safety and instruction documents; basic math proficiency
• Experience with automotive parts and systems preferred
• 3-5 years automotive parts experience preferred
• Proven sales ability in retail or fulfilling customer transactions

Responsibilities

• Facilitate selling experience for DIY customers
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and wiper installs
• Maintain high standards of customer service and store appearance
• Key holder responsibilities: assign tasks and ensure open/close duties
• Assist in inventory processes: cycles counts, back stock, truck put away
• Keep store clean: floors, bathrooms, parking lot
• Provide DIY services including testing and installation of parts

Skills

Customer service

Sales

Automotive knowledge

Parts lookup

Microsoft Excel

POS systems

Inventory systems

Tools

POS systems

Microsoft Word

Microsoft Excel

Inventory software

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and sales. The role requires expert knowledge of store systems, parts identification, and advanced diagnostic assistance for DIY customers.

Responsibilities include assisting DIY services such as battery installation, wiper installs, and maintaining high customer service standards. Flexibility for days, evenings, and weekends is expected.