DIY Auto Parts Pro: Expert Parts Sourcing & Service

Advance Auto Parts Inc.; United States; On-site; USD 31,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to join our team as a full-time associate.

The role requires expert knowledge of store systems, part identification, and automotive diagnostics to support DIY customers both in-store and over the phone. Responsibilities include delivering GAS2 selling experiences, achieving sales goals, performing DIY services such as battery installations and wiper replacements, and maintaining store cleanliness and safety.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE certification preferred, but not required.
• Ability to read safety rules, maintenance instructions and parts catalogs.
• Proven sales ability and customer service experience.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Speak English

Spanish a plus

Customer service

Communication

Organizational skills

Safety knowledge

Parts lookup systems

Testing/diagnostic equipment

Education

ASE certification preferred

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to join our team as a full-time associate.

The role requires expert knowledge of store systems, part identification, and automotive diagnostics to support DIY customers both in-store and over the phone. Responsibilities include delivering GAS2 selling experiences, achieving sales goals, performing DIY services such as battery installations and wiper replacements, and maintaining store cleanliness and safety.