DIY Auto Parts Pro: Expert Parts & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to assist DIY customers with expert parts knowledge and diagnostics support in a full-time in-store role. You will handle parts identification, sourcing from multiple channels, and contribute to sales goals while ensuring service excellence.

Requirements include 3–5 years in automotive parts, strong customer service, and proficiency with store systems; ASE certification is preferred.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability
• ASE certification preferred, but not required
• Valid driver’s license required
• Proficient with store systems and ordering tools

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Parts lookup systems

Inventory management

Customer service

Diagnostics equipment use

Communication

Education

ASE certification (preferred)

Driver's license

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to assist DIY customers with expert parts knowledge and diagnostics support in a full-time in-store role. You will handle parts identification, sourcing from multiple channels, and contribute to sales goals while ensuring service excellence.

Requirements include 3–5 years in automotive parts, strong customer service, and proficiency with store systems; ASE certification is preferred.