DIY Auto Parts Pro — Expert Parts & Service Advisor

Advance Auto Parts; Columbus (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive retail company in Columbus is hiring a Retail Parts Pro. In this full-time role, you'll support DIY customers with advanced automotive knowledge and parts sourcing. Responsibilities include providing excellent customer service, managing DIY services, and achieving sales goals. Ideal candidates have 3-5 years of automotive parts experience and strong organizational skills, with ASE certification preferred.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Ability to read and interpret safety rules and manuals.
• Must successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services like battery installation and testing.
• Ensure high standards of customer service.
• Assist with store inventory processes.

Skills

Automotive systems knowledge

Customer service skills

Safety knowledge

POS Systems operation

Parts lookup and sourcing

Selling skills

Education

ASE Certification (preferred)

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company in Columbus is hiring a Retail Parts Pro. In this full-time role, you'll support DIY customers with advanced automotive knowledge and parts sourcing. Responsibilities include providing excellent customer service, managing DIY services, and achieving sales goals. Ideal candidates have 3-5 years of automotive parts experience and strong organizational skills, with ASE certification preferred.