Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts; Lancaster (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro to support DIY customers with expert knowledge in parts and automotive systems. Responsibilities include providing exceptional customer service, managing inventory, and assisting in store operations. Candidates should possess 3-5 years of automotive experience, strong sales skills, and organizational abilities. Full-time role with competitive hourly pay, situated in Lancaster, Ohio.

Qualifications

• 3-5 years of prior automotive parts experience.
• Strong organizational skills.
• Ability to communicate effectively in English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services like battery installations.
• Ensure high standards of customer service.

Skills

Customer service skills

Automotive system knowledge

Inventory system operation

Parts lookup and sourcing

Sales skills

Diagnostic ability

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer is seeking a Retail Parts Pro to support DIY customers with expert knowledge in parts and automotive systems. Responsibilities include providing exceptional customer service, managing inventory, and assisting in store operations. Candidates should possess 3-5 years of automotive experience, strong sales skills, and organizational abilities. Full-time role with competitive hourly pay, situated in Lancaster, Ohio.