DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs and store operations. The role requires automotive parts knowledge, sales skills and proficiency with store systems.

The candidate should have 3–5 years in automotive parts with a strong customer-service focus and be able to work varied shifts, including weekends. ASE certification is preferred; a valid driver’s license is required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including task assignment and safety checks.
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Maintain store cleanliness including floors, bathrooms, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Automotive knowledge

Parts lookup

Customer service

Sales experience

POS systems

Diagnostic equipment

Safety awareness

English communication

Inventory management

ASE P2 certification

Education

ASE Certification

Valid Driver's License

Tools

POS systems

Parts lookup systems

Diagnostic equipment

MS Word

MS Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs and store operations. The role requires automotive parts knowledge, sales skills and proficiency with store systems.

The candidate should have 3–5 years in automotive parts with a strong customer-service focus and be able to work varied shifts, including weekends. ASE certification is preferred; a valid driver’s license is required.