DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver high-level DIY sales support and expert knowledge of store systems and automotive parts. The role includes battery testing, wiper installs, and assisting customers in person and over the phone.

The position requires 3-5 years of automotive parts experience, a valid driver’s license, and ASE certification in some cases. It includes working varied shifts with a focus on safety and excellent service.

Qualifications

• Experience in automotive parts sales and DIY/customer service.
• Ability to read and interpret parts catalogs and safety instructions.
• Must have a valid driver’s license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

Customer service

Sales experience

Parts lookup

Parts sourcing

Diagnostic equipment

Communication skills

Microsoft Word/Excel

Education

ASE certification preferred

Valid driver’s license

Tools

POS lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver high-level DIY sales support and expert knowledge of store systems and automotive parts. The role includes battery testing, wiper installs, and assisting customers in person and over the phone.

The position requires 3-5 years of automotive parts experience, a valid driver’s license, and ASE certification in some cases. It includes working varied shifts with a focus on safety and excellent service.