DIY Auto Parts Pro: Expert Parts & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone. You will use parts catalogs, locate items, and perform services like battery installation and wiper replacements with a focus on accuracy and safety.

The role requires strong product knowledge, POS system proficiency, and excellent customer relations. ASE certification is preferred; valid driver’s license is required for equipment operation and on-site tasks.

Qualifications

• Experience in automotive parts sales and knowledge of DIY/home repair customers.
• Ability to read parts catalogs and use inventory systems.
• Familiarity with diagnostic/testing equipment for DIY services.

Responsibilities

• Provide in-store and phone sales support for DIY customers.
• Meet sales goals and service objectives.
• Manage DIY services like battery installation and wiper installs.
• Keep store and inventory organized and safe.
• Assist with opening/closing duties and safety procedures.
• Operate POS and parts lookup systems; advise customers on parts.

Skills

GAS2 selling experience

Automotive systems knowledge

Parts lookup systems

Diagnostics equipment

Advanced product recommendations

Customer service excellence

Safety knowledge

Advanced sourcing

Windows/MS Word/Excel

Communication skills

Education

ASE certification preferred

Driver's license

Tools

Word

Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone. You will use parts catalogs, locate items, and perform services like battery installation and wiper replacements with a focus on accuracy and safety.

The role requires strong product knowledge, POS system proficiency, and excellent customer relations. ASE certification is preferred; valid driver’s license is required for equipment operation and on-site tasks.