DIY Auto Parts Pro — Expert In-Store Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 63,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive part knowledge and high-level DIY support in a full-time capacity.

You will assist customers, perform services such as battery installations and wiper installs, and help manage store inventory while upholding safety and service standards. The role requires strong communication, familiarity with parts lookup and POS systems, and the ability to work varied days including evenings and weekends.

Qualifications

• Working knowledge of automotive systems including engine, suspension, brakes, electronics, exhaust.
• Fluent written and spoken English; Spanish a plus.
• Ability to read safety rules, manuals, parts catalogs; write simple correspondence.
• Understand and follow written, oral, or diagram instructions.
• Complete the Parts Knowledge Assessment.
• Basic math skills: add, subtract, multiply, divide.
• Proficient with Microsoft Word and Excel.
• Strong organizational skills.
• Availability for varied days, evenings, and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Customer service

Parts identification

Diagnostic equipment operation

Safety knowledge

Communication

POS systems

Parts lookup systems

Advanced selling skills

Education

ASE certification preferred

Tools

POS

Parts lookup systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive part knowledge and high-level DIY support in a full-time capacity.

You will assist customers, perform services such as battery installations and wiper installs, and help manage store inventory while upholding safety and service standards. The role requires strong communication, familiarity with parts lookup and POS systems, and the ability to work varied days including evenings and weekends.