DIY Auto Parts Pro | Expert Customer Service

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert knowledge on automotive parts and store systems. The role focuses on providing GAS2 selling experiences to DIY customers in-store and by phone, and supporting advanced parts sourcing and service requests.

Qualifications include 3-5 years in automotive parts, strong sales ability, and a valid driver's license; ASE certification is preferred but not required. Full-time position with location flexibility at US stores.

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• Must have a valid drivers license; ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery testing and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Automotive systems knowledge

English communication

Microsoft Word/Excel

Customer service

Inventory safety

Education

ASE certification (preferred)

Valid driver's license

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert knowledge on automotive parts and store systems. The role focuses on providing GAS2 selling experiences to DIY customers in-store and by phone, and supporting advanced parts sourcing and service requests.

Qualifications include 3-5 years in automotive parts, strong sales ability, and a valid driver's license; ASE certification is preferred but not required. Full-time position with location flexibility at US stores.