DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and GAS2 selling experience to DIY customers in our stores and over the phone.

The role performs advanced identification, troubleshooting, and sourcing from multiple channels, while maintaining a high standard of customer service and store appearance. 3-5 years of automotive parts experience and ASE certification preferred; must have a valid driver's license.

Formación

• 3-5 years of automotive parts experience and proven sales ability.
• Must have a valid driver's license; ASE certification preferred.
• Ability to read and interpret parts catalogs and service manuals.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs.

Conocimientos

Customer service

Parts lookup

Diagnostic knowledge

English fluency

Inventory management

Sales skills

Safety awareness

Educación

Driver's license

ASE certification

Herramientas

POS systems

Parts lookup systems

MS Office

Descripción del empleo

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and GAS2 selling experience to DIY customers in our stores and over the phone.

The role performs advanced identification, troubleshooting, and sourcing from multiple channels, while maintaining a high standard of customer service and store appearance. 3-5 years of automotive parts experience and ASE certification preferred; must have a valid driver's license.