DIY Auto Parts Pro & Diagnostic Expert

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver GAS2 selling for DIY customers, assist with in-store and phone sales, and support DIY services such as battery installs and wiper replacements. The role emphasizes accuracy in parts lookup, inventory handling, and exceptional customer service.

The position is full-time, requires 3–5 years of automotive parts experience, ASE certification is preferred, and candidates should be comfortable using inventory systems and POS software.

Qualifications

• 3–5 years of automotive parts experience with sales background.
• Proven ability to fulfill customer transactions and meet sales goals.
• Must read and interpret safety rules and maintenance documents.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Carry out key holder duties (task assignment, safety, open/close).
• Assist in inventory processes (cycle counts, back stock, etc.).
• Keep store clean and safe, including floors and bathrooms.
• Operate POS and parts lookup systems; source from multiple channels.

Skills

GAS2 selling

Customer service

Parts lookup

Inventory systems

Communication

Basic math

Microsoft Word

Microsoft Excel

Safety awareness

Education

ASE certification

Tools

POS systems

Parts catalogs

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver GAS2 selling for DIY customers, assist with in-store and phone sales, and support DIY services such as battery installs and wiper replacements. The role emphasizes accuracy in parts lookup, inventory handling, and exceptional customer service.

The position is full-time, requires 3–5 years of automotive parts experience, ASE certification is preferred, and candidates should be comfortable using inventory systems and POS software.