DIY Auto Parts Pro — Advanced Sales & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 35,000 - 55,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to assist DIY customers with expert knowledge of parts and automotive systems. The role involves in-store and phone interactions, advanced identification, sourcing from multiple channels, and ensuring accurate inventory management.

The position requires 3–5 years of parts experience, strong customer service, and the ability to work varying shifts. ASE certification is preferred; full-time hours and a commitment to help customers complete DIY

Qualifications

• 3–5 years of automotive parts experience required
• Proven sales ability with customer transactions
• ASE certification preferred, but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services: battery install, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties

Skills

Automotive knowledge

Customer service

Parts lookup

POS systems

Microsoft Office

Communication

Reading comprehension

Education

ASE Certification (preferred)

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to assist DIY customers with expert knowledge of parts and automotive systems. The role involves in-store and phone interactions, advanced identification, sourcing from multiple channels, and ensuring accurate inventory management.

The position requires 3–5 years of parts experience, strong customer service, and the ability to work varying shifts. ASE certification is preferred; full-time hours and a commitment to help customers complete DIY