DIY Auto Parts Expert & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 29,000 - 32,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro in the United States to support advanced DIY services and parts expertise. You will use store systems and diagnostic knowledge to assist customers, stock parts, and maintain a clean, safe store environment.

This full-time role requires strong product knowledge and a commitment to excellent customer service. The position involves handling batteries, wiper installs, and other DIY services, while meeting sales targets and upholding store standards.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver's license required.
• ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.

Skills

GAS2 selling experience

Advanced parts lookup

Customer service

Microsoft Word/Excel

English communication

Education

Driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

Job description

Advance Auto Parts is hiring a Retail Parts Pro in the United States to support advanced DIY services and parts expertise. You will use store systems and diagnostic knowledge to assist customers, stock parts, and maintain a clean, safe store environment.

This full-time role requires strong product knowledge and a commitment to excellent customer service. The position involves handling batteries, wiper installs, and other DIY services, while meeting sales targets and upholding store standards.