Divisional Data & Reporting Specialist

The Salvation Army USA Western Territory - Cascade Division; Happy Valley (OR); On-site; USD 28,000 - 40,000; Full time

Job summary

The Salvation Army USA Western Territory - Cascade Division is seeking a Divisional Data & Reporting Specialist to provide administrative, statistical, and data management support across the division.

You will collect and verify statistics from corps and Service Extension units, enter data in CMS and WellSky, monitor reporting deadlines, and prepare reports for DHQ and THQ. This role requires strong Excel skills and the ability to train staff.

Qualifications

• High school diploma or equivalent required; additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field preferred.
• Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management preferred.
• Proficient in Microsoft Office, especially Excel, Word, and Outlook.
• Experience with NSS, Angel Tree, Camp Software, WellSky desirable; willingness and ability to learn designated systems is required.
• Strong written and verbal communication; ability to work with diverse backgrounds and maintain confidentiality.

Responsibilities

• Divisional Statistics and Reporting: Collect, review, and maintain statistical reports from corps and centers throughout the Cascade Division.
• Annual Statistical Training and Refresher: Plan and conduct an annual statistical training or refresher session for corps and center personnel.
• Service Extension Data Management and Reporting: Collect statistical information from Service Extension units and maintain data in WellSky and other designated systems.
• Data Collection and Management: Verify submitted information for completeness, accuracy, and consistency; follow up on missing information.
• Seasonal Angel Tree Registration Support: Assist Angel Tree registration and data entry during Christmas season.

Skills

Attention to detail

Data accuracy

Organizational skills

Analytical skills

Problem-solving

Written and verbal communication

Time management

Education

High school diploma

Degree in data management

Tools

Excel

Word

Outlook

NSS

Angel Tree

Camp Software

WellSky

Job description

Recruiting Opportunity Closes: 11.02.2026

Hourly Wage: $25.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Program

Position Title: Divisional Data & Reporting Specialist

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email [e-mail], attention Donna Campagnolo.

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Confidentiality

• This position provides access to confidential information, including organizational records, statistical reports, and information related to individuals receiving services. The Divisional Statistician must maintain confidentiality and handle all information in accordance with The Salvation Army's policies and applicable privacy requirements.

Scope of Position

• The Divisional Data & Reporting Specialist provides administrative, statistical, and data management support to Cascade Divisional Headquarters (DHQ), with primary responsibilities for divisional statistics and Service Extension data collection, management, and reporting.
• The position is responsible for collecting, reviewing, organizing, and maintaining accurate statistical information from corps, centers, and Service Extension units throughout the Cascade Division. This includes entering and maintaining information in designated systems, monitoring reporting deadlines, identifying discrepancies, supporting record cleanup, and preparing accurate reports for DHQ, Territorial Headquarters (THQ), and other authorized stakeholders.
• The position supports the Service Extension Department by collecting information regarding services provided and assistance delivered through Service Extension units, entering and maintaining data in WellSky and other designated systems, and compiling information for reports requested by DHQ departments. Accurate and consistent data collection helps the organization demonstrate the scope, reach, and impact of Service Extension services throughout the division.
• The Divisional Data & Reporting Specialist also provides annual statistical training and ongoing technical assistance to corps and centers to promote consistent reporting practices and accurate records. During the Christmas season, the position may provide registration and data support for Angel Tree activities, as assigned.
• The successful candidate must be highly organized, detail-oriented, proficient in data management, and capable of working independently while collaborating with officers, employees, and departmental representatives throughout the division.

REQUIREMENTS, KNOWLEDGE, SKILLS, AND ABILITIES

Specific Requirements

• Demonstrate commitment to and support for the holistic Christian mission and ministry of The Salvation Army.
• Represent The Salvation Army professionally and maintain the organization's standards of integrity, confidentiality, and accountability.
• Handle confidential records and data responsibly.
• Maintain accuracy, consistency, and timeliness in data entry, recordkeeping, and reporting responsibilities.

Knowledge Required

• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to use computer systems, databases, and electronic reporting tools effectively.
• Ability to learn and use NSS, Angel Tree, Camp Software, WellSky, and other designated data management systems.
• Knowledge of office practices, procedures, recordkeeping, and information management.
• Understanding of data collection, verification, organization, and report preparation.
• Ability to communicate professionally in written and spoken English.
• Ability to work with minimal supervision and manage multiple priorities.

Skills Required

• Strong attention to detail and commitment to data accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in data entry, spreadsheet management, and report preparation.
• Strong written and verbal communication skills.
• Ability to establish effective working relationships with DHQ departments, corps, centers, Service Extension units, THQ, and other stakeholders.
• Ability to identify data discrepancies, follow up with reporting units, and resolve issues in collaboration with appropriate personnel.
• Ability to manage deadlines and respond to requests for information in a timely manner.

Abilities Required

• Strong attention to detail and commitment to data accuracy.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in data entry, spreadsheet management, and report preparation.
• Strong written and verbal communication skills.
• Ability to establish effective working relationships with DHQ departments, corps, centers, Service Extension units, THQ, and other stakeholders.
• Ability to identify data discrepancies, follow up with reporting units, and resolve issues in collaboration with appropriate personnel.
• Ability to manage deadlines and respond to requests for information in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Divisional Statistics and Reporting

• Collect, review, and maintain statistical reports from corps and centers throughout the Cascade Division.
• Monitor monthly reporting deadlines and send reminders to reporting units as needed.
• Follow up with units that have not submitted required statistics by established deadlines.
• Review statistical submissions for completeness, consistency, and accuracy.
• Communicate with corps and centers to resolve discrepancies, correct errors, and obtain missing information.
• Enter, update, and maintain statistical information in the Corps Management System (CMS) and other designated systems.
• Prepare monthly, quarterly, annual, and year-to-date statistical reports.
• Review statistical trends and comparisons, identifying significant changes or inconsistencies for further review.
• Prepare historical data, five-year summaries, and other statistical information requested for divisional reviews, corps assessments, and organizational reporting.
• Review and submit required monthly and annual statistical reports to THQ.
• Provide statistical information and technical assistance to authorized DHQ and THQ personnel upon request.
• Assist corps and centers with statistical reporting questions and clarify reporting requirements and procedures.
• Maintain organized electronic files and historical records of divisional statistical information.
• Compare information across designated systems to identify discrepancies and support accurate organizational records.
• Assist with annual divisional reviews and corps evaluations by preparing requested statistical information.

Annual Statistical Training and Refresher

• Plan and conduct an annual statistical training or refresher session for corps and center personnel responsible for submitting and maintaining statistical records. Training may be conducted in person or virtually through Microsoft Teams.
• Provide guidance and support to corps and centers in reviewing, correcting, and updating their records in designated systems to ensure accurate, complete, and consistent statistical information.
• Provide ongoing follow-up assistance and technical guidance regarding statistical reporting procedures, record maintenance, and data accuracy throughout the year.

Service Extension Data Management and Reporting

Data Collection and Management

• Collect statistical information from Service Extension units throughout the Cascade Division regarding services provided, assistance delivered, and individuals or households served, using approved reporting definitions and procedures.
• Coordinate with the Service Extension Department to maintain consistent data collection processes and reporting schedules.
• Receive, review, and organize information submitted by Service Extension units.
• Enter and maintain accurate Service Extension data in WellSky and other designated systems, following established procedures and access permissions.
• Verify submitted information for completeness, consistency, and accuracy before entering or finalizing records.
• Follow up with Service Extension personnel to clarify missing information, correct discrepancies, and resolve reporting questions.
• Maintain organized records of services and assistance provided through Service Extension units.
• Protect the confidentiality and security of records concerning individuals and households receiving assistance.

Statistical Reporting and Data Quality

• Compile monthly, quarterly, annual, and other statistical summaries as requested.
• Prepare reports that communicate the volume, types, and geographic reach of services provided by Service Extension units.
• Provide accurate data and statistical reports to the Service Extension Department and other authorized DHQ departments upon request.
• Identify reporting trends, gaps in data collection, and opportunities to improve data quality.
• Assist with the development and maintenance of data collection templates, tracking tools, and reporting procedures in coordination with the Service Extension Department.
• Help ensure that the division can clearly communicate the work accomplished through Service Extension, supported by accurate and verifiable information.

Seasonal Angel Tree Registration Support

• During the Christmas season, assist corps and Service Extension units with Angel Tree registration and sign-up activities, as assigned. Support may include registration data entry, reviewing submitted information, and maintaining accurate participant records in designated systems.
• Work with corps and Service Extension personnel to ensure Angel Tree registration information is complete, accurate, and properly recorded to support reliable reporting and accurate divisional statistics.

Administrative and Organizational Support

• Perform administrative and clerical duties related to assigned responsibilities, including data entry, proofreading, filing, recordkeeping, and document preparation.
• Schedule meetings as requested and prepare notes or minutes when assigned.
• Maintain tracking systems for reporting deadlines, outstanding submissions, data requests, and follow-up activities.
• Assist with preparing spreadsheets, summaries, charts, and presentations to communicate statistical information.
• Coordinate with relevant departments to obtain information needed for reports and organizational reviews.
• Monitor outstanding data requests and reporting deadlines, follow up with responsible personnel, and communicate unresolved reporting issues to the appropriate supervisor or department.
• Maintain assigned work areas and shared spaces in a neat, organized, and safe condition.
• Maintain regular and punctual attendance.
• Drive Salvation Army vehicles as assigned and authorized.
• Perform other duties as assigned that are consistent with the position's responsibilities.

Qualifications

• High school diploma or equivalent required; additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field preferred.
• Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management preferred.
• Demonstrated proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Experience working with databases or case management systems preferred.
• Experience with NSS, Angel Tree, Camp Software, and WellSky is desirable; willingness and ability to learn designated systems is required.
• Strong written and verbal communication skills.
• Ability to work with individuals from diverse backgrounds in a professional and respectful manner.
• Demonstrated ability to maintain confidential records and handle sensitive information appropriately.
• Ability to organize work, meet deadlines, and maintain accuracy when handling large amounts of information.
• Knowledge of The Salvation Army's mission, practices, and organizational structure is desirable.

Miscellaneous

• The candidate selected for this position will be required to pass a criminal history information check. A conviction will not automatically preclude employment; the circumstances involved will be considered.
• Qualified individuals must be able to perform the essential duties of the position with or without reasonable accommodation.
• The Salvation Army will consider reasonable requests for modifications or adjustments to the job or work environment, provided the accommodation does not create an undue hardship.
• This job description is not intended to be an exhaustive list of all responsibilities. Duties, responsibilities, and activities may change as organizational needs evolve.
• Flexibility, cooperation, professionalism, and a commitment to accurate and reliable work are essential to the successful performance of this position.

Licenses and Certifications

• Valid Oregon driver's license.
• Complete The Salvation Army's Driver Education within 30 days of hire, as applicable.
• Complete The Salvation Army's Protecting the Mission training.

Physical Requirements

• Please refer to the Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position.

Working Conditions

Please refer to the Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position.

Qualifications

Education

High School or Equivalent (required)

Experience

Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management preferred. (preferred)
Additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field preferred. (preferred)

Licenses & Certifications

Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.