Division Quality Manager

Parker Hannifin; Richland Township (MI); On-site; USD 90,000 - 135,000; Full time

Job summary

Parker Hannifin in Richland, MI, is seeking a Division Quality Manager to lead the division’s quality function and sustain a strong quality culture. The role emphasizes ISO 9001 stewardship, lean practices, and driving continual improvement across product and service quality.

You will act as the Management Representative for the division’s QMS and partner with Engineering, Purchasing, and leadership to uphold regulatory and customer requirements while delivering sustained performance

Qualifications

• Bachelor’s degree in an engineering or technical discipline is required.
• Minimum 7 years in Quality, Engineering, or Continuous Improvement in manufacturing.
• Minimum 3 years of manufacturing leadership experience.

Responsibilities

• Communicate requirements to assure product quality and customer satisfaction.
• Maintain and optimize the quality management system to ensure compliance with requirements.
• Train personnel and ensure skills and performance.
• Coordinate internal, customer and third-party quality audits.
• Maintain a corrective action system for nonconformities and complaints.
• Implement performance metrics to drive continuous improvement.
• Collaborate with Purchasing on supplier management strategy.
• Assess supplier capabilities and monitor quality.
• Collaborate with Engineering on product development for quality and reliability.

Skills

Quality management

Leadership

Problem-solving

Verbal communication

Lean

Six Sigma

Education

Bachelor’s degree in Engineering

Tools

ISO 9001

Job description

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.

With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.

Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.

Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people‑first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.

By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.

As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.

Are you ready to shape a brighter future?

In Motion Systems Group and Pneumatic Division, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, we help our customers solve their most complex engineering challenges by living our purpose: enabling engineering breakthroughs that lead to a better tomorrow.

We believe that our team members are our key assets and that a diverse workforce is a driving force to bring our purpose to life. We foster a culture where every team member feels safe, included and empowered.

We all belong, we all matter, and we all make a difference. We have an exciting opening for a Division Quality Manager in Richland, MI. If you are looking for an opportunity to make an impact and grow your career, consider putting your experience in motion at Parker Pneumatic Division (PDN). Here you will find a passionate team built on a winning culture that puts our people and customers first. We are inspired by our purpose of Enabling Engineering Breakthrough that Lead to a Better Tomorrow.

The Division Quality Manager is responsible for providing leadership and strategic direction for the division’s quality function while sustaining a strong quality philosophy and lean culture. This role is responsible for establishing, maintaining, and optimizing an effective quality management system that supports organizational goals, customer expectations, stakeholder requirements, and competitive market standards. The incumbent develops and implements quality plans that drive performance, improve product and service quality, and support continual improvement across the division. This includes leading the application of ISO 9001 requirements, problem-solving tools, prevention‑based quality methods, quality‑at‑the‑source practices, and lean continuous improvement techniques. The Division Quality Manager also serves as the Management Representative for the division’s Quality Management System.

Your Main Responsibilities

• Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
• Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
• Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
• Coordinates necessary division personnel for internal, customer and third‑party quality system audits.
• Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
• Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
• Collaborates with Purchasing on the development and implementation of a supplier management strategy.
• Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
• Collaborates with Engineering on new product development and design review for quality/reliability issues.

We Are Looking For Talent With

• Bachelor’s degree from an accredited institution required; B.S. Degree in an Engineering or a technical discipline preferred.
• Minimum 7 years of experience with progressive levels of accountability and responsibility in Quality, Engineering, Continuous Improvement and/or related support functions in a manufacturing environment.
• Minimum 3 years of manufacturing leadership experience is required.
• Thorough knowledge of International Standard ISO 9001 Quality Management Systems (ISO/TS 16949 as applicable for automotive sector) is mandatory.
• Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQ Mgr) is preferred.
• Knowledge of manufacturing and quality technologies.
• Experience with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).
• Demonstrated leadership, project management, facilitation and problem‑solving skills.
• Must demonstrate effective verbal and written communication skills.
• Travel up to 25%

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Equal Employment Opportunity

Parker is an Equal Opportunity and affirm­ative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug‑free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.