Division IT Leader: Manufacturing Tech & AI Strategy

ITW

Chicago (IL)

On-site

USD 135,000 - 165,000

Full time

5 days ago

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Job summary

ITW, through Smart Components North America, seeks a Division IT Manager to lead the IT function, translating business priorities into a concrete roadmap and delivering reliable, secure technology services. You will oversee a small team while directly contributing to critical projects and incident resolution.

The ideal candidate has business-focused leadership, strong communication, and hands-on experience with ERP, cybersecurity, and AI-enabled solutions.

Qualifications

8+ years of progressive IT experience including 3+ years leading IT teams.
IT experience in a manufacturing environment is required.
5+ years of ERP experience, including implementation and production support.
Experience managing IT budgets and vendor relationships, including contract negotiation.
Hands-on knowledge of network infrastructure, server and endpoint operating systems, cloud environments, and Microsoft 365.
Experience applying cybersecurity frameworks and controls.
Practical experience evaluating or using AI tools to solve business problems.
A track record of delivering technology solutions that measurably improve business results.

Responsibilities

Partner with the VP/GM and divisional leadership to translate business priorities into an annual IT plan and roadmap.
Provide IT input into the Division’s operating plan, including capital and expense needs and priorities.
Apply ITW Toolbox methods, including 80/20 and Simplification, to analyze workflows and identify automation opportunities.
Evaluate AI alongside traditional technology options when addressing business problems, recommending its use where it delivers clear value.
Demonstrate hands-on leadership by engaging with teams, systems, and processes to remove roadblocks and accelerate delivery.
Lead the deployment, monitoring, maintenance, upgrade, and support of the Division’s IT infrastructure and plant-floor systems.
Oversee ERP and other key business systems, including production support, implementations, and enhancements.
Manage end-user support and service desk operations with defined SLAs and KPIs.
Manage IT projects from initiation through completion, including scope, schedule, budget, and stakeholder communication.
Manage the lifecycle of IT hardware, software, and licenses.