Division Director, Clinical Services (RN)

Northeast Arc; Danvers (MA); On-site; USD 138,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off

403(b) retirement plan with company

Job summary

Northeast Arc is hiring a Division Director, Clinical Services (RN) to oversee daily clinical operations, ensuring safe, high-quality patient care and compliance with CMS and regulatory standards.

This senior role leads Clinical Managers, shapes program design and budget processes, and partners with the executive team to advance the mission of helping people with disabilities participate fully in the community.

Qualifications

• BA/BS degree required and RN license in MA.
• 8–10 years of clinical home health care leadership experience.
• Ability to oversee operations, budgets, and compliance standards.

Responsibilities

• Oversee day-to-day clinical operations to ensure high-quality patient care.
• Ensure compliance with CMS and other regulatory standards.
• Lead policy development and implement clinical quality initiatives.
• Supervise Clinical Managers and Schedulers to maintain a high-performing team.
• Oversee program design and budget development, including contract negotiations.
• Collaborate with executive leadership and funding partners.

Skills

Clinical leadership

Policy development

Regulatory compliance

Budgeting

Strategic planning

Team collaboration

Microsoft Office

Education

BA/BS degree

RN licensure in MA

Tools

Microsoft Office

EHR systems

Databases

Job description

Location: Danvers, MA

Schedule: Monday - Friday, 8:00 AM - 4:00 PM, 40 hours per week

Target Salary: $138,000 - $145,000 annually

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on multiple factors, including but not limited to, the individual's experience, education, and internal equity.

Job Summary

Northeast Arc Clinical Services provides a full range of home health care services, specializing in the provision of Continuous Care Nursing Services to medically complex and fragile children and adults. As the Division Director, Clinical Services (RN), you will have an integral role in advancing that work and furthering Northeast Arc's mission of helping people with disabilities become full participants in the community, choosing for themselves how to live, learn, work, socialize and play.

In this role, you will oversee the day-to-day clinical operations to ensure safe, high-quality patient care and compliance with all applicable federal, state, and accreditation standards, including CMS Conditions of Participation, regulatory requirements, contractual obligations, and policy development and implementation. As a member of the senior leadership team, you will bring your clinical expertise and strategic vision to an organization that is as committed to its people as it is to those it serves.

Responsibilities

• Serve as the appointed Home Health Agency Administrator, providing leadership and oversight of day-to-day clinical operations to ensure safe, high-quality patient care across the division
• Ensure compliance with all applicable federal, state, and accreditation standards, including CMS Conditions of Participation, regulatory requirements, and contractual obligations
• Lead policy development and implementation to advance clinical quality and operational effectiveness
• Supervise and support Clinical Managers and Schedulers, fostering a high-performing and collaborative team environment
• Oversee program design and budget development, including the ability to negotiate budgets and contracts with Commonwealth and private parties
• Work closely with and in support of the executive team as an active member of the senior leadership team
• Build and maintain relationships with a variety of funding sources, families, and interagency partners
• Apply strong strategic and planning skills, including the ability to think tactically on both organizational and systemic levels over multi-year horizons

Qualifications

Education and Licensure:

• BA/BS degree required
• Current Registered Nurse (RN) licensure in the state of Massachusetts required

Experience

• Minimum of 8 to 10 years of relevant professional experience in providing clinical home health care

Skills and Knowledge

• Extensive experience working in program design and budget development
• Superior ability to develop innovative solutions, take initiative, and make key contributions
• Superior interpersonal, organizational, and problem-solving skills, including demonstrated ability to work effectively independently and in a team or collaborative environment
• Ability to maintain licensing standards as outlined by funding agencies
• Proficiency working with Microsoft Office products, EHR systems, and databases

Physical Demands

• Requires someone to sit for long periods of time, talk on the phone, and enter information into the computer for at least 70% of their day. Infrequent light physical effort required.

Must successfully complete and pass all required background checks as a condition of employment.

Benefits & Perks

• Medical, dental, and vision coverage (for employees working an average 30 hours per week)
• Generous paid time off, including vacation, sick time, and 12 paid holidays
• Flexible Spending Accounts (health care and dependent care)
• Group Life Insurance
• Additional voluntary insurance options and discount programs
• 403(b) retirement plan with limited company match
• Employee Assistance Program and Mental Health Hub
• Ongoing professional development (trainings, conferences, CEUs, and more)
• eAcademy online learning platform
• Mileage reimbursement (where applicable)
• Additional perks including employee discounts and more

About Us

Northeast Arc is a non-profit organization with the goal of ensuring that children and adults with disabilities are able to live, work, engage in civic life and play in the community. Employment at Northeast Arc is more than just a job. We are a mission-driven agency committed to changing lives and discovering abilities. Whether it's the individuals we serve or our employees who support them, we know that each person has a unique set of skills and contributions to make.

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

Keywords: Division Director, Clinical Services, Registered Nurse, Home Health Administrator, Healthcare Leadership