Division Director - 60007165

State of South Carolina; Columbia (SC); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision, long-term disa

Life insurance

15 days annual leave

15 days sick leave

13 paid holidays

Parental leave

Retirement programs

State retirement plans

Job summary

The SC Department of Children's Advocacy is seeking a Division Director to lead the Program Integrity & Volunteer Development Division, ensuring QA standards, training, recruitment, and data integrity across all divisions.

This senior role requires strategic planning, project management, and strong communication; you will supervise staff, develop curricula, and implement statewide volunteer initiatives.

The position offers generous state benefits and may require travel and flexible hours.

Qualifications

• Bachelor's degree in a relevant field and 2 years of program management experience in QA, training, or data analysis.
• Experience supervising professional staff and managing multi-layered program teams.

Responsibilities

• Oversee compliance with DCA standards and develop strategy for QA, training, recruitment and data integrity.
• Manage the Program Integrity and Volunteer Development Division and supervise staff.
• Lead strategic planning, project management, training, research and data collection.
• Develop curricula and implement training across the agency.
• Complete special projects as assigned.

Skills

Project management

Quality assurance

Training

Data analysis

Strategic planning

Staff development

Communication

Leadership

Confidentiality

Computer skills

Education

Bachelor's degree

Master's degree

Tools

Word processing

Spreadsheets

Database management

Job description

Job Responsibilities

re you an experienced professional looking for new opportunities to further your career? The SC Department of Children's Advocacy is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.

Responsibilities Of The Division Director

Ensure that all divisions are in compliance with Department of Children's Advocacy (DCA) standards. Develop a strategy and infrastructure for effective mission-drive quality assurance, training, recruitment and data integrity program. Ensure that staff and volunteers are trained and ensure quality standards are adhered to within each division to be successful in their positions. Interpret information for use in development of strategic plans for the DCA. Participates in the decision and policy making process for the DCA.

Under limited supervision, this position will manage the Program Integrity and Volunteer Development Division which provides training, recruiting, quality assurance and data/research support to each division in the Agency. Must be able to maintain confidentiality and use discretion within the agency. This employee will serve as the Director for the Program Integrity & Volunteer Development Division. The director must be knowledgeable about the mission, vision, and purpose of the agency. This employee must have experience and demonstrated skills to effectively engage in strategic planning and initiatives, project management, quality assurance, training, research and data collection and analysis. Must have advanced computer skills in word processing, spreadsheets and program database management. Ability to manage work and provide guidance to employees. Knowledge of laws, regulations, policies and procedures relevant to the agency. Must possess excellent communication (written and verbal) skills. Must be able to maintain confidentiality and use discretion within the program.

• Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork. Coaches, counsels and trains employees. Establishes and monitors work processes. Implement management policies and initiatives and promote teamwork.
• Develops, implements, and monitors quality assurance guidelines for DCA divisions.
• Analyzes division data to determine trends and makes recommendations in identified problem areas.
• Oversee development of strategy and infrastructure for effective mission-driven volunteer recruitment, engagement, and retention.
• Oversee the development of curricula and implementation of training across the agency.
• Complete any special projects assigned by supervisor.

Minimum And Additional Requirements

• A bachelor's degree and relevant program experience. Two (2) years of program management experience in quality assurance, training program delivery, or data analysis

Additional Requirements

• Position may require overnight travel.
• Position may require the employee to work evenings and weekends.
• Position requires routine driver duties.
• Position requires frequent stooping and/or bending.
• Position requires frequent lifting: 25 lbs.
• Position requires non-essential declaration.
• Position may be required to report to work during emergency situations.
• Must have valid driver's license.
• Must possess strong oral and written communication skills.

Preferred Qualifications

• A master's degree in public administration, Human Services, Business Administration, or a related field. Five (5) or more years of experience in quality assurance, training, and data/research. Demonstrated experience supervising professional staff and managing multi-layered program teams. Experience designing state-wide volunteer recruitment or engagement infrastructure.

Additional Comments

The SC Department of Children's Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The SC Department of Children's Advocacy offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available ( S.C. Deferred Compensation )
• Retirement benefit choices *
• State Retirement Plan ( SCRS )
• State Optional Retirement Program ( State ORP )
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.