Division Clerk U

Cleveland Clinic; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Cleveland Clinic Lutheran Hospital is seeking a Division Clerk U to provide essential clerical support in the Critical Care Unit. The role emphasizes accurate ordering, chart management and proactive communication with nurses and physicians.

The position works evenings 3:00 p.m. to 11:30 p.m. with rotating weekends and holidays, supporting patient care and unit operations in a Magnet Hospital environment.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.
• Basic office equipment and computer skills.
• Strong customer service skills.
• Preferred: healthcare experience.
• Medical assistant course/experience preferred.

Responsibilities

• Perform clerical, receptionist, communications and office supply tasks to support unit operations.
• Transcribe and process orders, inform RNs of urgent items.
• Prepare, maintain and file patient charts and records.
• Relate questions to the appropriate healthcare professional.
• Schedule diagnostics/appointments and compile unit statistics.
• Communicate between nursing units, physicians and departments with accuracy and confidentiality.
• Inventory, order and store supplies as directed.

Skills

Medical terminology

Customer service

Computer skills

Office equipment

Education

High school diploma/GED

Medical assistant course

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Division Clerk U

Location

Cleveland

Facility

Lutheran Hospital

Department

Critical Care Unit-Lutheran Hospital

Job Code

B0000W

Shift

Evenings

Schedule

3:00pm-11:30pm

Job Summary

Job Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.

Lutheran Hospital’s Intensive Care Unit (ICU) is a 10-bed unit that provides RN-based care for medical and surgical patients with complex conditions requiring intensive medical and supportive treatment, including telemetry monitoring for specific diagnoses such as new arrhythmias. The ICU team includes Critical Care Advanced Practice Providers (APPs) and operates within a highly engaged work environment where caregivers actively participate in shared governance and community outreach.As Division Clerk, you will join a highly engaged work environment where caregivers are active in shared governance and community outreach. Using your administrative skills, you will focus on providing clerical services, such as coordinating communications, procuring office supplies and maintaining an organized unit.

This position offers tuition reimbursement, leadership development, and opportunities for committee and council involvement to support higher education and career growth. In this position, you also have access to various professional development resources, allowing you to explore the vast opportunities within the Cleveland Clinic enterprise.

A caregiver on this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.

A caregiver who excels in this role will:

• Perform clerical, receptionist, communication, office supply procurement tasks and related services to support efficient functioning of the unit.
• Accurately transcribe and process all orders and advise RNs of orders that require immediate attention.
• Prepare, maintain and process all charts.
• Refer specific questions to the appropriate health care professional.
• Compile statistics, process memos and schedule diagnostics/appointments.
• File/record mail.
• Handle all communications between nursing units, physicians and departments with accuracy, courtesy and confidentiality.
• Inventory, order and store supplies as directed.
• Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).
• Provide efficient and effective use of telecommunication and information technology systems.

Minimum qualifications for the ideal future caregiver include:

• High school diploma/GED
• Knowledge of medical terminology
• Basic office equipment and computer skills
• Strong customer service skills

Preferred qualifications for the ideal future caregiver include:

• Previous healthcare experience
• Medical assistant course and/or experience

Physical Requirements:

• Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• Requires extensive sitting.
• Requires corrected vision and hearing to normal ranges.
• Requires working under stressful conditions and irregular hours.
• Exposure to communicable diseases and or body fluid.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.