Division Administrator - Oshkosh

Paycom - ATS; Oshkosh (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Health, dental, vision insurance

Retirement plan and paid training

Paid time off

Daily pay

Room for advancement

Company discounts

Job summary

Clarity Care is seeking a Division Administrator to oversee multiple group homes in Oshkosh, WI. The role focuses on quality assurance, regulatory compliance, and staff leadership to deliver person-centered care.

The ideal candidate will have a Human Services background (Bachelor preferred) or extensive relevant experience, with strong computer and regulatory knowledge. A driving license and background checks are required, with daily operations and program budgeting responsibilities.

Qualifications

• Bachelor degree in Human Services or related field preferred; extensive experience may be considered.
• C.B.R.F. Administrator's Course considered if degree not achieved.
• High School Diploma or equivalent with 5+ years direct care and administration experience.
• Five years' experience in direct care and administration of community-based health programs caring for persons with disabilities.
• Working knowledge of Wisconsin and federal/state/local regulations affecting service provision.
• Excellent computer skills with Excel, Word, Outlook and electronic charting systems.
• Must possess a valid WI driver's license and meet agency driving standards.
• Must pass periodic WI Caregiver Background Check.

Responsibilities

• Develop and maintain competitive advantage via strategic planning and trend analysis.
• Support Care Management Director to strengthen market position.
• Lead operations across group homes ensuring compliance and quality.
• Train new employees and integrate them into Clarity Care culture.
• Oversee budgets, revenue, and cost analyses for residential programs.
• Ensure protection of member rights and high resident satisfaction.
• Collaborate with Care Team and community partners to coordinate care.

Skills

Excel

Word

Outlook

Electronic charting systems

Education

Bachelor degree in Human Services or related field

High School Diploma with 5+ years direct care/admin experience

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Details: Level: Management, Job Location: Oshkosh Office - Oshkosh, WI 54901, Position Type: Full Time, Education Level: 4 Year Degree, Job Shift: Day, Job Category: Health Care, Positions with a Purpose: Exceptional People, Extraordinary Care! Clarity Care is Looking For You!

Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin's provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person's uniqueness and potential.

The Division Administrator manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in any of the following functional areas: Quality Assurance, Group Home Operations, Day Services and Chance, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain a competitive advantage through anticipation of future strengths, weaknesses, opportunities, threats, trends and consequences and incorporate them into the organizational strategic plan.
• Make suggestions to Care Management Director in an effort to better the organization’s position in the market.
• Be proactive and reactive (as necessary) to change, challenges, and situations in efforts to meet the Organization’s Strategic Objectives.
• Ensure new employees feel welcome, establishing their responsibilities through timely training, orienting them in their new position and familiarizing them with the Clarity Care culture.
• Effectively build organizational and employee capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
• Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies.
• Monitor profit and loss performance of Residential operations and assist in developing and managing timely annual budgets and perform periodic cost and productivity analyses.
• Evaluate, plan for, report on and implement overtime reduction strategies in coordination with Scheduling.
• Assist in developing and implement clear and measurable short and long term goals, operating procedures, and business plans to achieve the company’s strategic goals.
• Timely report financial status of programs, conduct feasibility studies, recommend and implement fee schedules, monitor revenue and expenditure trends.
• Establish and implement standards to meet quality assurance outcomes, on-site inspections, surveys, and audits.
• Assist Human Resources and Care Management Director with employee relations including retention, performance, discipline, terminations, and investigations.
• In collaboration with the Residential Support Administrator, assist with assessing new referrals and determining the appropriate fit within the organization.
• Monitor establishment and maintenance of good relationships with members of the Care Team, employees, guardians/family members, funding agencies, other service providers and the community.
• Monitor preparation for and response to emergency situations.
• Ensure protection of Member rights.
• Evaluate, supervise, train, and mentor the Team Leads and necessary Residential employees to ensure employee success and organizational expectations are met.
• Perform all other duties as assigned.

EDUCATION AND OTHER QUALFICATIONS:

• A Bachelor Degree, in a Human Services or Similar Field, is preferred. Otherwise, extensive experience in Human Services or related field may be considered.
• The CBRF Administrator's Course is also considered if Bachelor Degree is not achieved.
• A High School Diploma, or equivalent, with at least five years of direct care and administration experience will be considered.
• Five years' experience in direct care services and the administration of community based health programs caring for persons with disabilities.
• Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
• Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems.
• Must possess a valid WI driver's license (where required), and ability to meet agency driving standards.
• Must provide proof of auto insurance (where required).
• Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.

Extra Bonuses (Yes, this keeps getting better):

• Competitive Wages
• Health, Dental, Vision, Retirement Plan and more!
• Room for advancement
• Company Discounts
• Paid Training
• Paid Time Off (accrues after 1st full month)
• Daily Pay