Diversity & Inclusion Manager

CBRE Group; Carlsbad (CA); Hybrid; USD 125,000 - 170,000; Full time

Job summary

CBRE Group in Carlsbad, CA is seeking a Diversity & Inclusion Manager to drive meaningful change from day one. The role offers a salary range of $125,000–$170,000 with hybrid hours and a growth-focused path.

You will lead D&I initiatives, coordinate across three time zones, tailor messaging for each audience, and own incident resolution. This role strengthens CBRE Group's customer service roadmap with mentorship and flexible schedules.

Qualifications

• Experience leading diversity and inclusion initiatives.
• Ability to influence across multiple teams and time zones.
• Strong written and verbal communication.
• Commitment to confidentiality and discretion.

Responsibilities

• Lead diversity and inclusion initiatives across multiple time zones.
• Coordinate with teams to reinforce coaching across departments.
• Read the room and tailor messaging to each audience.
• Close the loop on Carlsbad requests and incidents until resolution.
• Own general incidents until they're resolved.
• Address customer concerns with patience and outcomes in mind.
• Shape CBRE Group's customer service roadmap with tact and impact.

Skills

Diversity & Inclusion

Stakeholder mgmt

Communication

Creativity

Negotiation

Discretion

Self-awareness

Job description

As a Diversity & Inclusion Manager, you'll tackle meaningful challenges from day one and see the impact of your work right away. The promise is concrete — $125,000 - $170,000, hybrid hours, 7 years honored, and a general role at CBRE Group that grows with you.

Key Responsibilities

• Refuse to let Written Communication debt quietly accumulate on your watch
• Carry the Coaching thread across three time zones and two tools
• Read the room and adjust how you pitch Self-Motivation to each audience
• Close the loop on every Carlsbad request you touch
• Run point on general incidents until they're truly resolved
• Resolve customer concerns with patience and a focus on outcomes
• Steer CBRE Group's Customer Service roadmap with both nerve and humility

What You'll Bring

• Enough Continuous Learning to be dangerous, enough Creativity to be trusted
• Professionalism, integrity, and discretion with sensitive information
• The self-awareness to know which problems are yours to solve
• Practical Negotiation skills sharpened in a hybrid setting
• The judgment to say no to good ideas at the wrong time

From its base in Carlsbad, CA, CBRE Group has spent the last decade making Continuous Learning dramatically less painful for general teams everywhere. Learning out loud is encouraged here, so share the Creativity rabbit hole you fell down yesterday.

What sits behind the $125,000 - $170,000 offer is a CBRE Group culture built on real mentorship, generous benefits, and schedules that bend toward family.

We are growing the CBRE Group team in CA and adding this position immediately.