Diversion Case Manager

Nichols College; Dudley (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Arapahoe County is seeking a Diversion Case Manager I/II to support participants in completing the diversion program by coordinating services, fostering relationships with community providers, and tracking progress. The role involves educational advocacy, record-keeping, and facilitating restorative justice practices in the 18th Judicial District.

The position requires a bachelor’s degree in social work or related field, with 2+ years of case management experience.

Qualifications

• Bachelor’s degree in social work or closely related field.
• 2+ years of case management experience involving adults, juveniles, and families.
• Masters degree in social work or closely related field preferred for higher level; licensure as applicable.

Responsibilities

• Coordinate diversion program services with internal and external providers.
• Hold multi-disciplinary meetings and prepare case management plans.
• Maintain client records and document contacts and progress.
• Advise families on educational options and restorative justice processes.
• Collect data and report program statistics and outcomes.

Skills

Coordination with community resources

Oral and written communication

Time management

Restorative justice knowledge

Interagency collaboration

Education

Bachelor's degree in social work or related field

Master's degree in social work or related field

Job description

and the job listing Expires on September 13, 2026

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

NOTE:

Contingent upon performance, this position may be eligible for a hybrid schedule and can be structured as either four 10‑hour days or five 8‑hour days.

• The full salary for the Diversion Case Manager I position is $54,589.08 to $81,831.10 annually.
• The full hiring range for the Diversion Case Manager II is $60,009.04 to $90,014.08 annually.
  • Additional Diversion Case Manager II Requirements:
    • Masters degree in social work (MSW) or closely related human services field.
    • Licensure, or candidate for licensure, in a mental health field per Colorado DORA.
    • 2+ years of progressively responsible counseling duties involving direct service provision with adults, juveniles, and families.

This position may be eligible for career progression, and we may hire this position at either the Diversion Case Manager I or II level.

GENERAL DESCRIPTION OF JOB:

The Diversion Case Manager I provides a variety of support to aid in participant’s successful completion of the diversion program including: coordinating both internal and external services, identifying and fostering professional relationships with other community-based providers, connecting diversion participants with community resources and providers as needed, conducting multi-disciplinary meetings, providing educational advocacy, maintaining client records by documenting all participant contacts and tracking progress, and facilitating restorative justice practices in the 18th Judicial District through the District Attorney’s Office.

DUTIES:

• Coordinates with the diversion team to identify appropriate restorative justice practices for participants and facilitates restorative justice practices including community circles.
• Collaborates with clinical staff to create individual plans outlining program requirements for both adult and juvenile diversion participants. Ensures appropriate level of supervision for each client, determines frequency and modality of participants contacts with the program.
• Works in conjunction with program participants to promote successful completion of their individualized program goals.
• Coordinates shared treatment planning with external treatment providers, executes appropriate waivers and releases of information, and ensures compliance with treatment and program requirements.
• Researches and identifies community-based resources as needed, conducts due diligence on community-based resources and establishes professional working relationships between agencies to foster ease of access and collaboration.
• Conducts multi-disciplinary meetings. Helps families to understand educational options and coordinates with schools on transitions. Educates client and family regarding the justice system and consequences of further law involvement. Assists in tracking and collection of restitution.
• Creates case management notes in participant electronic files and all other required paperwork or documentation, maintains participant confidentiality, tracks participant progress and helps to determine program violations and successful completion.
• Collects and reports various case-related statistics. May assist with data collection and reporting related to grant reports and applications.
• Formulates case conceptualization and case presentations to supervisor, co-workers and outside agencies.
• Completes screens and assessments to determine risk and need levels and to guide treatment planning.
• Responds to clients in crisis and makes referrals as needed.

REQUIREMENTS:

Skills, Abilities and Competencies:

• Familiarity with professional and clinical emerging knowledge, and an interest in the criminal and juvenile justice systems and trends.
• Ability to coordinate with community agencies/resources, facilitate meetings with outside providers on behalf of the client, understand and explain program components to clients, families and outside agencies, identify and analyze problems, make recommendations for effective solutions, establish and maintain positive working relationships.
• Effective oral and written communication, ability to multi-task, self-driven and accountable to supervision. Works as a member of a high-functioning, self-directed team.
• Exceptional time management and organizational skills.
• Knowledge of restorative justice principles and experience facilitating varied restorative justice practices.

Behavioral Competencies (these are required for all positions at ACG):

• Accountability
• Accessibility
• Inclusivity
• Integrity

Education and Experience:

• Bachelor’s degree required in social work or closely related human services field.
• 2+ years of progressively responsible case management duties involving direct service provision with adults, juveniles, and families.
• Any equivalent combination of related work experience and education will be considered.

Preferred Education and Experience:

Post Employment Requirements:

• Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
• Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check

WORK ENVIRONMENT:

The majority of work is provided in a standard office environment. Opportunities to provide community service, day and overnight experiential therapy, restorative justice and various other modalities are incorporated.

PHYSICAL DEMANDS:

• Spends 90% of the time sitting and 10% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work‑related equipment.

Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment).

Definitions:

• Occasionally: Activity exists less than 1/3 of the time.
• Frequently: Activity exists between 1/3 and 2/3 of the time.
• Constantly: Activity exists more than 2/3 of the time.

Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.

In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.