District Service Manager - HVAC

Redmaneq; Greenville (SC); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

HSA / FSA

Dental insurance

Vision insurance

401(k)

Job summary

EMCOR Services Aircond is seeking a District Service Manager in Greenville, SC to direct the Service Operations team and ensure high performance across all service activities. The role requires strong leadership, technical HVAC expertise, and strategic budget management.

You will supervise technicians, drive safety and quality, and coordinate between office and field teams to ensure client satisfaction and profitability. Applicants should have HVAC certification and supervisory experience.

Qualifications

• HVAC certification required; high school diploma or equivalent.
• 7+ years as a Service Technician with HVAC experience.
• 2+ years in a supervisory role preferred.
• Ability to travel as needed and manage multiple teams.

Responsibilities

• Direct and coordinate Service Operations activities in Greenville, SC.
• Supervise Service Technicians and ensure profitability and performance.
• Train Technicians adhering to Aircond philosophy and safety standards.
• Maintain safety, quality control, and budget adherence.
• Oversee quotes, workloads, and technician scheduling.

Skills

Leadership

Organization

Analytical skills

Verbal & written communication

Business acumen

Relationship management

Customer service

Delegation

Time management

Travel readiness

Education

HVAC certification

High school diploma or equivalent

Tools

Microsoft Office

Job description

About Us

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.

Job Summary

DescriptionEMCOR Services Aircond Corporation

Job Title:District Service Manager

Job Summary: The District Service Manager will direct and coordinate department activities for the Service Operations team in Greenville, SC.

Location:Greenville, SC and surrounding metro area

Essential Duties and Responsibilities:

• Supervise Service Technician activities to assist growth and ensure that each technician reaches their full potential, and that each acquires the highest standard of profitability.
• Assist Technicians with technical problems.
• Train Technicians in accordance with the Aircond philosophy.
• Promote a safe work environment.
• Perform quality control inspections monthly.
• Monitor and control the tool, uniform and other budget items.
• Monitor and/or approve technician time: hours worked ST /OT, Unapplied, Billable, Contract, and Vacation.
• Monitor weekly open service-order report and provide feedback to the office while working to close out jobs.
• Issue purchase orders timely and with all supporting documentation.
• Oversee quotes for repairs and certain equipment replacement, balance and distribute the workload.
• Balance contract and billable hours of each technician.
• Monitor performance of Technicians on preventive maintenance and billable projects.
• Provide customer service and resolve client problems concerning service work, Service Technicians, service contract and billing issues.
• Participate in the management team of the Service Department and assist in creating and maintaining an atmosphere conducive to high morale.
• Collaborate with other managers to implement procedures to improve and promote Aircond - increase profits, build client trust and increase client base.
• Schedule and chair Technician meetings in effort to motivate, inform and train technicians and build morale.
• Assist the Account Managers in calculate client needs and contract pricing.
• Handle personnel issues related to Service Technicians.
• Interview candidates for Service Technician positions.
• Conduct annual performance evaluations to facilitate development and maintain records of skill level, training and salary level.
• Investigate accidents and take action to prevent reoccurrence.
• Provides various supportive activities to other departments and associates.
• Serve as liaison between clients and other departments.
• Maintain and track inventory.
• Assists dispatch in decision making with determining technician availability, geographical locations and/or as otherwise needed.
• Perform other duties as assigned.

Qualifications:

Education and/or Experience

Must possess high school diploma or equivalent plus HVAC technical certification with a minimum of 7 years experience as a Service Technician and at least 2 years of prior experience in a supervisory role preferred.

REQUIRED SKILLS

• Strong leadership, organizational and analytical skills to effectively manage daily operations of the department.
• Ability to excel in a fast-paced environment and work independently.
• Excellent verbal and written communication skills are required.
• Strong business acumen and technical knowledge.
• Proven relationship management skills.
• Excellent customer service skills.
• Ability to effectively delegate responsibilities and coordinate work.
• Effective time management skills.
• Ability to travel as needed.
• Effectivecomputer skills and proficiency in Microsoft Office programs.
• Strong adherence to Company safety goals and culture.

SUPERVISORY RESPONSIBILITIES

Direct management of employees in the Service Department.

LANGUAGE SKILLS

Ability to read, interpret and analyze routine business communications and to compose standard business correspondence. Must be able to present information, data, facts and figures across all organizational levels.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.

MATHEMATICAL SKILLS

Ability to perform simple mathematical functions such as addition, subtraction, multiplication, division, averages and percentages.

CERTIFICATES, LICENCES, REGISTRATIONS

Valid Driver’s License

Why Join Us?

At EMCOR Services Aircond, you’ll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers wheregood workisvalued, respected, and rewardedand you will have the ability to make a meaningful impact in a growing organization.

PHYSICAL DEMANDS:

Must be able to climb ladders, lift and carry 50 or more pounds, distinguish colors for electrical work and tolerate confined spaces. Work will involve heights and seasonal temperature extremes. Proper use of Personal Protection Equipment (PPE) is required while performing tasks.

What you can expect from Emcor Services Aircond:

• Health Insurance: 4 plans available to choose from with Rx coverage
• Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
• Dental insurance: 2 plans available to choose from
• Vision insurance
• 401(k) with Employer Match
• Employee referral incentives
• Employee Assistance Program (EAP)
• Competitive PTO, 8 paid holidays, 1 paid floating holiday
• Weekly Pay

COMMITMENT TO SAFETYIt is the policy of EMCOR Services Aircond to conduct all business activities in a responsible manner, free from recognized hazards; and to respect the environment, health and safety of our employees, customers, suppliers, partners, and community neighbors. EMCOR Services Aircond is committed to providing a safe and healthy workplace. It will not be satisfied until its premises and services are free of recognized hazards, its employees, and its operations environmentally friendly. We will provide training, protective equipment, and the safest work environment possible for our employees to perform their jobs, but in the end, safety becomes an individual responsibility.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Equal Opportunity Employer

As a leading provider of mechanicaland electrical construction, facilities services, and energy infrastructure,we offer employess a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and sucess. Equal Oppurtunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affiantive Action Policy.