District Operations & Service Coordinator

Eaton; Memphis (TN); On-site; USD 97,000 - 143,000; Full time

Job summary

Eaton’s ES AMER ESS division is seeking a District Support Representative in Memphis, TN. You’ll oversee day-to-day district operations, coordinate field service, engineering and sales support, and assist in job scheduling, budgets and forecasts.

The role emphasizes building strong customer relationships, developing cost estimates, and providing timely reports while maintaining safety standards and compliance with Eaton policies. This is a full‑time position.

Qualifications

• High School Diploma/GED or higher with 5 years of field service experience evaluating and servicing electrical distribution and control systems, or completion of accredited trade school with 9+ years experience.
• Must possess and maintain a valid driver's license.
• Must be legally authorized to work in the United States without company sponsorship now or in the future.
• No relocation offered. Within 50 miles of the location; active-duty military exempt.

Responsibilities

• As District Support Representative, oversee day-to-day district office operations including field service manpower, engineering, and sales support.
• Assist in managing the District’s job schedule and backlog, including preparation of job plans, budgets, schedules, and personnel requirements.
• Develop short-term financial forecasts and assist in annual profit planning and cost estimates for proposals.
• Provide technical support for Field Service Reps and Operations Coordinators to execute jobs.
• Submit timely, detailed reports on service work, product performance, and warranty liabilities.
• Maintain all service equipment and inventory to respond to standard calls and emergencies.
• Develop and maintain strong customer relationships and assist in quotations and negotiations.
• Adhere to Eaton safety programs, ISO requirements, and annual re-certifications.

Job description

Eaton’s ES AMER ESS division is seeking a District Support Representative in Memphis, TN. You’ll oversee day-to-day district operations, coordinate field service, engineering and sales support, and assist in job scheduling, budgets and forecasts.

The role emphasizes building strong customer relationships, developing cost estimates, and providing timely reports while maintaining safety standards and compliance with Eaton policies. This is a full‑time position.