District Operations Manager

EōS Fitness; Minnesota; On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

401(k) with company matching

Job summary

EōS Fitness is seeking a District Operations Manager in Minnesota to ensure the successful operation of multiple gym locations. This role involves recruiting and training gym managers and staff while maintaining a focus on customer service excellence and business growth.

The ideal candidate will have substantial management experience, strong communication skills, and a detail-oriented approach to problem-solving. Competitive compensation includes a salary range of $80,000 – $95,000 USD, along with various benefits and perks.

Qualifications

• Minimum of 5 years of customer service experience.
• Minimum of 3 years of management/leadership experience.
• Minimum of 1 year of multi-unit management.

Responsibilities

• Ensure all gym locations operate efficiently.
• Recruit, train, and develop gym managers.
• Promote a positive member experience.

Skills

Customer service experience

Management and leadership

Strong communication skills

Detail orientation

MS Office skills

Education

5+ years of customer service experience

3+ years of management experience

1+ year of multi-unit management

Tools

Excel

Job description

EōS Fitness is bold, upbeat, and motivating. Our work environment mirrors our fitness routines—challenging, action‑oriented, and inclusive. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Develop a team that delivers exceptional customer experience and hits business objectives.

Responsibilities

• Ensure all gym locations operate efficiently and effectively, adhering to company policies and standards.
• Recruit, train, and develop gym managers and staff to maintain a high‑performance team.
• Exhibit leadership by prioritizing tasks, coaching for performance, communicating effectively, and conducting business analysis.
• Lead CPR certification sessions, maintain organizational CPR records for the district.
• Deliver comprehensive and engaging hands‑on training for adult learners, providing real‑time support and feedback.
• Promote a positive member experience by ensuring high standards of service, cleanliness, and facility maintenance.
• Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth.
• Ensure compliance with health and safety regulations, company policies, procedures, and industry standards.
• Address and resolve operational issues, member complaints, or staff concerns promptly and effectively.
• Foster a collaborative environment among gym managers and staff to share best practices and drive continuous improvement.
• Build relationships within the community to enhance brand visibility and attract new members.

Qualifications

• Minimum of 5 years of customer service experience.
• Minimum of 3 years of management/leadership experience.
• Minimum of 1 year of multi‑unit management; the District Operations Manager may oversee 4–6 locations depending on the market.
• Previous experience delivering excellent customer service and training.
• Strong communication skills, both verbal and written, for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills with people at all levels and functions.
• Strong detail orientation; systematic and thorough problem‑solving approach; excellent time management and record‑keeping skills.
• Excellent MS Office skills, particularly Excel.
• Embrace our Core Values.

Requirements

• Must successfully pass a background check.
• Must obtain a CPR and trainer certification within the first 30 days of employment.
• Must have a valid driver’s license.
• Must maintain a clean motor vehicle record throughout employment.
• Must have reliable transportation to and from multiple job locations.
• Ability to work in a gym setting; move around club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the company computer system, prepare documents, enter data, and read reports.
• Ability to routinely bend and lift more than 40 lbs.

Compensation

Variable income opportunities such as an annual bonus.

Post‑training increase.

Salary Pay Range: $80,000 – $95,000 USD.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay offered—access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, and employee assistance program.
• 401(k) with company matching.
• Personal education growth options.

Benefits are based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.