District Operations Leader – Hiring & Compliance

World Finance; Bonham (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

World Finance seeks an experienced leader to oversee branch operations, training, and staffing across assigned locations. You will hire and develop associates, build a talent pool for supervision, and monitor turnover to keep it within targets.

Compliance with policy, safety, cash handling, and procedures is essential. The role requires travel within the district and nationally up to 10%, including overnights.

Qualifications

• 2+ years' experience managing a branch.
• Must be licensed or able to obtain licensing to sell insurance products.
• Bachelor's degree preferred but not required.

Responsibilities

• Interviewing, hiring and training new associates.
• Develop managerial reserve and potential supervisor candidates.
• Maintain turnover at acceptable levels (less than 30% for general associates and less than 20% for managers).
• Enforce adherence to policy and underwriting procedures.
• Ensure district-wide compliance with company safety, security, and emergency procedures by monitoring branch adherence, reinforcing safe work practices and cash-handling controls, addressing identified risks or unsafe conditions, and ensuring incidents are reported and escalated in accordance with Company policies.
• Maintain internal audits to 80% satisfactory or better.
• Complete written office documentation monthly on each branch during regular visits to branches.
• Complete periodic written visitations.
• Keep expenses within acceptable ranges, not to exceed 3% growth per year in established branches.
• Continually develop knowledge of the company's policies and procedures through constant study and review of the company's Operations Manual, Associate Handbook, etc.
• Promote all products including Tax Preparation.
• Other duties may be assigned as required by the Vice President of Operations.

Skills

MS Word

MS Excel

Travel by car

National travel

Education

2+ years branch management experience

Insurance licensing or ability to obtain

Bachelor's degree preferred

Job description

World Finance seeks an experienced leader to oversee branch operations, training, and staffing across assigned locations. You will hire and develop associates, build a talent pool for supervision, and monitor turnover to keep it within targets.

Compliance with policy, safety, cash handling, and procedures is essential. The role requires travel within the district and nationally up to 10%, including overnights.