District Membership Director

The National Council of Young Men’s Christian Associations of the United States of America; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

A well-known organization is seeking a District Membership Director to enhance membership experiences at the YMCA branch in Oklahoma City. This role involves overseeing program development, effective staff supervision, and ensuring quality service delivery while embodying the YMCA philosophy. Successful candidates will exhibit strong leadership and communication skills alongside relevant certifications.

Qualifications

• Certified in PR/CPR, AED, O2, and First Aid (training provided).
• Minimum of two years of supervisory experience.
• Two to three years' customer service experience.

Responsibilities

• Responsible for organization and delivery of YMCA membership experiences.
• Oversee program development, staff hiring and supervision.
• Manage budget control and operational management.

Skills

Leadership

Communication

Interpersonal Skills

Creative Program Development

Customer Service

Team Player

Education

Bachelor’s degree

Job description

POSITION DESCRIPTION:

The District Membership Director is responsible for the organization, delivery and quality of YMCA membership experiences. This position works independently under the general direction of the Branch/District Executive Director and is responsible for program development, staff hiring and supervision, training, budget control, operational management and scheduling in the membership department for the YMCA branch in accordance with the philosophy of the YMCA of Greater Oklahoma City.

• Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
• Bachelor’s degree and a minimum of two years successful experience in a supervisory position.
• Physically and mentally able to respond to emergencies and administer CPR effectively.
• Must be willing to obtain YMCA certifications.
• Two to three years' customer service experience.
• Knowledge of YMCA programs, program development, and acceptance of management practices.
• Ability to work heavily with adults, children/youth, and volunteers.
• Must be creative and demonstrate initiative in program development.
• Must be able to project enthusiasm to staff and program participants.
• Proven ability to lead staff and volunteers.
• Ability to work under occasional stressful conditions and to work irregular hours.
• Ability to work independently.
• Strong communication, interpersonal, and supervisory skills.
• Excellent verbal and written communication.
• Proven team player.
• Ability to interpret, adopt, and apply guidelines/procedures.
• Must exemplify and support the philosophy of the YMCA.