District Manager, NY Metro — Lead Teams & Service Excellence

Imperial Cleaning Company; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Flexible Spending Account

Paid time off

Employee discounts

401k match

Aflac coverage

Job summary

Imperial Cleaning Company in New York is seeking a Full-Time District Manager to lead operations across the New York Metro Area. You will supervise teams, ensure top-tier customer service, and drive efficiencies through site visits and training.

The role emphasizes scheduling, payroll, and on-call incident response, with a focus on safety, integrity, and community impact in a dynamic service organization.

Qualifications

• Experience in commercial cleaning industry is a plus.
• Must speak fluent English and Spanish.
• Detail oriented with strong communication skills.
• Results oriented with ability to resolve emergencies quickly.
• Able to multitask across multiple projects.
• Customer-focused with problem-solving mindset.
• Proficient with email, spreadsheets, and relevant software applications.

Responsibilities

• Oversee multiple locations within the New York Metro Area.
• Manage teams, provide training, and ensure service standards.
• Conduct site visits and implement operational improvements.
• Schedule staff and manage payroll weekly.
• Handle emergencies, on-call evenings and weekends.
• Produce KPIs and performance reviews for staff.
• Coordinate with HR/Payroll and maintain account records.

Skills

Fluent English

Fluent Spanish

Team leadership

Operations management

Customer service

Tools

Email

Spreadsheets

Smartphone use

Relevant software

Job description

Imperial Cleaning Company in New York is seeking a Full-Time District Manager to lead operations across the New York Metro Area. You will supervise teams, ensure top-tier customer service, and drive efficiencies through site visits and training.

The role emphasizes scheduling, payroll, and on-call incident response, with a focus on safety, integrity, and community impact in a dynamic service organization.