District Manager (Northeast)

Total Wine & More; Trenton (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k) and benefits

Job summary

Total Wine & More in the United States is seeking a District Manager to oversee Field Store Teams across the Maryland/Delaware/New Jersey markets. You will coach, mentor, and drive performance to deliver top-line sales while managing margins and expenses.

You will lead customer service excellence and product knowledge for staff and customers. You will report to the Regional Vice President and build strong teams through targeted development, hiring top talent, and succession planning.

Qualifications

• 5-10 years of retail background, including multi-unit under supervision.
• Proven understanding/working knowledge of store operating standards.
• Ability to manage multiple projects, set priorities, and meet deadlines.
• Exceptional experience driving top line sales through a customer service approach.
• Proven record of leadership and a history of developing management teams.
• Proven track record of strong recruiting, interviewing and staffing skills.
• Self-motivated with a strong drive for results.
• Strong verbal, written, organizational and presentation communication skills.
• Experience training and developing others.
• Proven record of exerting influence; driving and leading direct reports.
• Ability to network and build relationships within the community.
• Proficient in Microsoft applications, specifically Excel.
• Ability to travel to and manage multiple markets as needed.

Responsibilities

• Drive business sales and profits by executing corporate initiatives, analyzing business measurements, and coaching store management teams.
• Build effective teams by establishing constructive relationships and developmental pathways, providing stretch assignments, succession planning, and hiring top talent.
• Establish clear objectives for management teams of store standards, business results, and people development with policies and performance expectations.
• Collaborate with management teams and partners to provide strategies for organization, delegation, and resource awareness.
• Coach management teams to analyze business metrics to achieve efficiencies and results.
• Reinforce accountability to Total Wine & More standards of customer service, store presentation, store operations, and marketing plans through store visits.
• Lead local vendor management processes, including cost collection, inventory, and merchandising services.
• Develop strategies to enhance Total Wine & More's market position through competitive shopping and reporting findings.

Skills

Retail management

Leadership

Recruiting

Customer service

Communication skills

Excel

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

About The Role

Total Wine & More is seeking a District Manager to join our Field Store Teams in our Maryland/Delaware/New Jersey markets. In this role, you are the champion of our people-development processes through coaching, mentoring, and performance management. You will be passionate about people development and providing customers with world class service. You will be responsible for driving top line sales, increasing margin, and controlling expenses to meet the Company’s overall business objectives of Price, Selection, and Service. Responsibilities include being the leader and liaison for customer service and product knowledge to both team members and customers. This role reports to the Regional Vice President.

You will

• Drive business sales and profits by executing corporate initiatives, analyzing business measurements, collaborating with business partners, and coaching store management teams.
• Build effective teams by establishing constructive relationships, regularly discussing developmental pathways, providing stretch assignments, succession planning, and hiring top talent.
• Establish clear objectives for management teams of store standards, business results, and people development through clear direction on policies, accountabilities, and performance expectations.
• Collaborate with management teams and business partners to provide strategies for organization, delegation, and awareness and utilization of available resources.
• Coach management teams to analyze business metrics to achieve optimal efficiencies and results.
• Reinforce accountability to Total Wine & More standards of customer service, store presentation, store operations, and corporate marketing plans through regular store visits.
• Lead local vendor management processes, including cost collection, inventory, and merchandising services.
• Develop strategies to enhance Total Wine & More's market position through competitive shopping, reporting findings and competitor marketplace tactics to Store Support Center partners.

You will come with

• Bachelor’s degree in a business-related field, or equivalent experience.
• 5-10 years of retail background, including multi-unit under supervision.
• Proven understanding/working knowledge of store operating standards.
• Ability to manage multiple projects, set priorities, and meet deadlines.
• Exceptional experience driving top line sales though a customer service approach.
• Proven record of leadership and a history of developing management teams.
• Proven track record of strong recruiting, interviewing and staffing skills.
• Must be self-managed, highly motivated and have a strong drive for results.
• Strong verbal, written, organizational and presentation communication skills.
• Experience training and developing others.
• Proven record of exerting influence; driving and leading direct reports.
• Ability to network and build relationships within the community.
• Proficient in Microsoft applications, specifically Excel.
• Ability to travel to and manage multiple markets as needed.

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

The anticipated close date of this posting is 120 days from the posted date indicated above.