District Manager (Northeast)

Total Wine & More; Harrisburg (Dauphin County); On-site; USD 110,000 - 160,000; Full time

Job summary

Total Wine & More is seeking a District Manager to lead field store teams across the Maryland, Delaware and New Jersey markets. You will champion people development through coaching and performance management while driving top-line sales, margin, and expense control to meet company objectives.

You will report to the Regional Vice President and collaborate with store leaders and partners. You will build strong teams, set clear objectives, and oversee vendor management and market strategies to

Qualifications

• Bachelor's degree or equivalent retail leadership experience.
• 5–10 years retail background with multi-unit supervision.
• Experience in store operating standards and customer service.
• Ability to travel across multiple markets.

Responsibilities

• Drive business sales and profits by executing corporate initiatives and coaching store management teams.
• Build effective teams by outlining developmental pathways, providing stretch assignments, succession planning, and hiring top talent.
• Set clear objectives for store standards, results, and people development with direction on policies and performance expectations.
• Collaborate with management teams and partners to plan organization, delegation, and resource utilization.
• Coach teams to analyze business metrics for optimal efficiencies and results.
• Reinforce Total Wine & More standards of customer service, store presentation, and operations during regular store visits.
• Lead local vendor management, including cost collection, inventory, and merchandising services.
• Develop strategies to strengthen Total Wine & More's market position through competitive insights.

Skills

Leadership

People development

Coaching

Sales leadership

Store operations

Communication

Education

Bachelor's degree or equivalent experience

Tools

Excel

Job description

About The Role

Total Wine & More is seeking a District Manager to join our Field Store Teams in our Maryland/Delaware/New Jersey markets. In this role, you are the champion of our people-development processes through coaching, mentoring, and performance management. You will be passionate about people development and providing customers with world class service. You will be responsible for driving top line sales, increasing margin, and controlling expenses to meet the Company’s overall business objectives of Price, Selection, and Service. Responsibilities include being the leader and liaison for customer service and product knowledge to both team members and customers. This role reports to the Regional Vice President.

You will

• Drive business sales and profits by executing corporate initiatives, analyzing business measurements, collaborating with business partners, and coaching store management teams.
• Build effective teams by establishing constructive relationships, regularly discussing developmental pathways, providing stretch assignments, succession planning, and hiring top talent.
• Establish clear objectives for management teams of store standards, business results, and people development through clear direction on policies, accountabilities, and performance expectations.
• Collaborate with management teams and business partners to provide strategies for organization, delegation, and awareness and utilization of available resources.
• Coach management teams to analyze business metrics to achieve optimal efficiencies and results.
• Reinforce accountability to Total Wine & More standards of customer service, store presentation, store operations, and corporate marketing plans through regular store visits.
• Lead local vendor management processes, including cost collection, inventory, and merchandising services.
• Develop strategies to enhance Total Wine & More's market position through competitive shopping, reporting findings and competitor marketplace tactics to Store Support Center partners.

You will come with

• Bachelor’s degree in a business-related field, or equivalent experience.
• 5-10 years of retail background, including multi-unit under supervision.
• Proven understanding/working knowledge of store operating standards.
• Ability to manage multiple projects, set priorities, and meet deadlines.
• Exceptional experience driving top line sales though a customer service approach.
• Proven record of leadership and a history of developing management teams.
• Proven track record of strong recruiting, interviewing and staffing skills.
• Must be self-managed, highly motivated and have a strong drive for results.
• Strong verbal, written, organizational and presentation communication skills.
• Experience training and developing others.
• Proven record of exerting influence; driving and leading direct reports.
• Ability to network and build relationships within the community.
• Proficient in Microsoft applications, specifically Excel.
• Ability to travel to and manage multiple markets as needed.

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

The anticipated close date of this posting is 120 days from the posted date indicated above.