District Manager – Multi-Store Retail Leader

Rally House; Durham (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Rally House in Durham, NC is seeking a District Manager to oversee multiple stores and drive district-level sales and operations across 300+ stores nationwide. You will develop Head Coaches, ensure standards, and set direction to elevate performance across locations.

The role emphasizes leadership, talent development, and execution of SOPs with responsibilities across merchandising, service, and results. Travel up to 2 weeks during events; multi-store management and a passion for sports retail

Qualifications

• 3-5 years of Store Management experience required.
• 1-2 years of multi-store management experience preferred.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Attract, develop, and retain high-performing Head Coaches and Assistant Coaches
• Build a strong leadership bench and succession pipeline across the district
• Support Head Coaches on performance management, engagement, and culture building
• Lead talent calibration, hiring decisions, and development plans
• Create commitment through regular feedback, performance reviews, and follow-up
• Set district priorities and ensure consistent execution of SOPs across all stores
• Validate operational excellence through store visits, audits, and process walkthroughs
• Ensure compliance with safety, cash, inventory, and company policies
• Identify systemic operational gaps and drive corrective action
• Serve as operational escalation point and subject matter expert for the district
• Ensure consistent service execution regardless of store volume or staffing
• Partner with Training and Ops to elevate service behaviors and capability
• Own district sales, payroll, and profit performance
• Analyze trends and results to identify opportunities and risks
• Lead execution of hot markets, major launches, and district-wide events
• Allocate resources and talent to maximize performance during peak periods
• Hold Head Coaches accountable to goals and results
• Advanced leadership and coaching skills with the ability to build high-performing teams
• Confidence analyzing district performance and driving improvement plans
• Effective communication, influence, and organizational collaboration
• Enthusiastic attitude with a passion for sports and retail
• Strong understanding of multi-store operations and business execution

Skills

Leadership

Coaching

Communication

Operations

Retail

Education

Associate/Bachelor’s degree

Job description

Rally House in Durham, NC is seeking a District Manager to oversee multiple stores and drive district-level sales and operations across 300+ stores nationwide. You will develop Head Coaches, ensure standards, and set direction to elevate performance across locations.

The role emphasizes leadership, talent development, and execution of SOPs with responsibilities across merchandising, service, and results. Travel up to 2 weeks during events; multi-store management and a passion for sports retail